My skills and abilities are: Investigating *Research *Documentation *Attention to Detail *Ability to Multi-task *Conflict Resolution *Problem Solving *Prioritizing *Communication *Active Listening *Microsoft Office *Claims Processing *Data Entry *Scheduling *Exceptional Customer Service *Clerical Duties *Time Management *Team Leadership *Adaptability *Self-motivation *Ability to Work Under Pressure *Coordinating
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Administrative Assistant IiTowson University Aug 2023 - PresentOrganize and maintain files/reports for multiple purposes, including personnel, budget/purchasing reports, and inventory.• Develop and maintain Excel spreadsheet databases and produce reports under supervision.• Maintain department budget with responsibilities for processing and monitoring financial transactions.• Review and approve travel expense reports.• Arrange and coordinate department meetings and events for the department.• Provide excellent customer service including answering phones and responding to program inquiries.• Triage students, faculty, and visitor needs within the department, providing basic information based on department programs, college, and university policies and procedures.• Screen calls for Chair and faculty, making appropriate referrals when answers are not available in the department.• Handle incoming/outgoing correspondence and draft routine communication of a general and non-technical nature to faculty, staff, and students.• Oversee office operations, including internal communication, operational support, and guidance to student employees and other staff as needed.• Follow-up on pending issues and deadlines with faculty, staff, students, and college/university employees.• Order supplies for department and for classes with student fees.• Hire or assist with hiring of students, graduate assistants, and faculty.• Approve timesheets• Initiate contingent employee contracts.• Handle sensitive correspondence for Chairperson and maintain his/her calendar.• Coordinate travel arrangements for chairperson.• Facilitate communication between chair, faculty, students, internal & external audiences.• Handle student schedule preparation including inputting classes into CLSS and maintaining room reservations.• Pre-enroll students in classes and execute faculty offload, adjunct teaching, and faculty additional compensation contracts as needed.• Support department with other administrative duties as needed. -
Office AssistantBaltimore County Nov 2014 - Present
Shatia Smith Skills
Shatia Smith Education Details
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Parkville High & Center For Math/ScienceGeneral Studies
Frequently Asked Questions about Shatia Smith
What company does Shatia Smith work for?
Shatia Smith works for Towson University
What is Shatia Smith's role at the current company?
Shatia Smith's current role is Administrative Assistant II.
What schools did Shatia Smith attend?
Shatia Smith attended Parkville High & Center For Math/science.
What skills is Shatia Smith known for?
Shatia Smith has skills like Clerical Skills, Scheduling, Data Entry, Claim Processing, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word.
Not the Shatia Smith you were looking for?
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Shatia Smith
Customer Service Expert In Transition| Tech Savvy| Great Communicator Yet A Strong ListenerBaltimore, Md -
2ymca.org, ymca.net
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2timhortons.com, timhortons.com
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1tarrantcounty.com
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