Shaughn Kern Email & Phone Number

Livermore, Ca, Us

Livermore, California, United States

- Create and maintain product manuals and other customer-facing documentation for Product Engineering, Applications Engineering, Product Management, and Sales. - Document firmware and software for Applications Engineering, Embedded Software, and Software Tools teams. - Migrate all documentation systems to DITA. - Standardize and apply corporate standards to terminology, style, format, and typesetting.

Infrastructure Engineering & Cloud Operations (department) - Wrote post-incident reviews for Problem Management team - Updated internal SharePoint pages on departmental procedures - Wrote database-migration guide/training materials for developersStrategic Content Development (department) - Wrote scripts for content conversion, accessibility compliance, and analytics reports - Converted legacy documents into XML and Markdown formats - Converted Flare-compiled HTML output into plaintext for chat-bot use - Contributed to internal grammar/style guide - Edited/proofread content from other technical writersGrantmaking (product) - Maintained documentation for grant lifecycle management application - Published release notes and new feature announcements - Led UX writing for product and collaborate with UX Designers on other UX/UI design

Calumet, Mi

Documented thermal simulation software products for development and engineering teams. Worked directly with software engineers through every step of Agile development process to document new features, products, and extensions. Coordinated with application engineers to create tutorials, technical bulletins, and presentations. Converted all legacy documentation to structured format (DITA/XML). Ensured that all documentation was current in time for biannual software release.Responsibilities included:-Documented software changes and enhancements in user guides; generated written and graphical content to describe feature workflow-Edited and updated technical manuals outlining underlying theory of software products-Maintained training manuals, tutorials, release notes, and readme files during product development-Edited content as defects are identified and features enhanced-Converted unstructured documentation to DITA; evolved documentation process to docs-as-code approach-Provided expertise on UI/UX throughout product development-Provided expertise on slideshow/presentation development-Served as SME on publishing tools and processes

Houghton, Mi

Taught Brazilian Jiujitsu for the purpose of self-defense, recreation, and personal growth. Focused on teaching people of all backgrounds, abilities, and body types how to defend themselves in a fight. Inspired students to gain the confidence and situational awareness to ideally avoid a conflict altogether. Managed all aspects of business including scheduling, marketing, inventory, billing/finances, and occasional first-aid application.Curriculum included:- Kids classes (age 5+)- Women's self defense- Fundamentals (Combatives)- Advanced and private sessions for competition/MMA

Houghton, Michigan

Managed marketing communications, software documentation, website development, and conferences for the Center for Technology & Training (CTT), located within the Department of Civil & Environmental Engineering at Michigan Technological University. Collaborated with software engineers and civil engineers to develop software and training programs for local and state transportation professionals in Michigan. Responsibilities included: - Documented software for in-house and client programs, including GIS, engineering toolkit, and bridge design software packages - Edited, designed, and published quarterly newsletter covering engineering, facility and safety topics for transportation agencies in Michigan - Designed, built, and maintained Drupal websites for five major projects - Coordinated and moderate webinars, workshops and conferences, including AV support. - Wrote proposals, instructional documents, research papers, and marketing materials - Created and gave presentations on presentation skills, slideshow design, and public speaking

Houghton, Michigan

Designed and taught curriculum in Multimodal Composition (UN 2001) and Intensive English as a Second Language (ESL 0340, 0410, 0430, 440, 0490, 0491). Included structuring lectures for 6-30 contact hours/week, as well as preparing and grading all assignmentsSkills taught to students included: - Writing academic-level research papers - Composition as an iterative process - Grammar, usage and style - Presentation skills - Rhetorical analysisESL courses included writing, grammar, listening/speaking, and reading comprehension at the Intermediate, Advanced and Transitional levels.

Houghton, Michigan

Worked with individuals and groups of students in order to increase technical and cultural understandings of composition. Had weekly appointments of 30 minutes with ~16 students as well as several hours per week on walk-in and one-time appointments. Worked on papers such as essays, memos, resumes, research papers, presentations, theses, and dissertations from a wide variety of majors. Also conducted workshops for new coaches.Duties included: - Tutored university students in genres of academic, professional and technical communication - Edited research papers, theses, dissertations, presentations, and resumes - Mentored and developed workshops for undergraduate coaches - Worked with international Graduate Teaching Assistants to develop verbal and written English skills, as well as lesson plans

Ann Arbor, Michigan

Temporary position at Michigan Tech Research Institute (MTRI)- Developed system of scripts for automatically documenting 700+ LINUX scripts- Migrated documentation to wiki-markup for upload to Confluence- Created user manual for LINUX toolbox by combining automatically generated documentation with manually written content

Houghton, Michigan

Managed biannual, international publication addressing literacy issues outside of mainstream learning institutions. Established fall of 2006. Awarded “Best New Journal” by the Council of Editors of Learned Journals (CELJ) in 2008.Duties included: - Coordinated international publication with authors, editors and designers through use of Online Journal Systems (OJS) content management system - Initiated partnerships with journal distribution databases (EBSCO, Project Muse, etc.) - Spearheaded journal’s physical and digital presences

Master Of Science (M.S.), Rhetoric & Technical Communication

Bachelor Of Science (B.S.), Scientific & Technical Communication

Activities and Societies: Brazilian Jiujitsu