Shaun Bowden Email & Phone Number

Newton Abbot, Gb

Heathfield, Devon, United Kingdom

Exeter, United Kingdom

Newton Abbot, Devon, United Kingdom

Newton Abbot

Exeter, United Kingdom

• A varied and exciting role, dealing with emergency calls from the public and health care professionals, within an extremely pressured and time restricted environment. • Using empathy and effective call control to gain relevant information during each call, to provide the most appropriate care.• Applying relevant skills during extremely distressing situations, i.e. providing CPR advice, assisting during labour or negotiating with suicidal patients.• Using the complex in-house systems and completing regular training, while undertaking individual research to improve my own personal medical knowledge.• Mentoring and assisting new staff through training and on shift.• Working individually and as part of a team alongside clinical supervisors and dispatchers to make sure we get the best care for the patient. Skills Gained:• Call handling has improved my communication skills and keeping calm and composed in pressurised situations. • Speaking to a wide range of people from all cultures and backgrounds.• Mentoring has helped me develop new training methods. • Developed and improved Conflict resolution skills.

Sydney, Australia

• Travelled around universities, setting up a pop up shop selling posters and accessories to students.• Maintained desired stock levels to satisfy demand optimising best sellers.• Developed and maintained relationships with the universities.• Used Strategic marketing and advertising plans to maximise sales.Skills Gained:• Stock management improved my ability to use initiative and problem solving capabilities to constantly maintain optimal stock levels avoiding over or under stocking.• Working with and supporting co-workers was crucial to ensure smooth operations, advancing my capability to work cohesively amongst a team.• Working in a small team in the field away from bosses helped improve my ability to think on my feet and develop my decision making skills.

Brisbane, Australia

• Calling previous Telstra customers selling them home phone and internet packages.• Exceedng daily sales targets.Skills Gained:• Developed the ability to communicate effectively with customers and adapt to the changing customer demands.• Speaking to people who now dislike Telstra and turning thm into sales helped me improve negotiation and persuasive sikills.• Working in a target driven environment.• Speaking to a range of people helped me develop many different sales techniques.

Greater Boston Area

• Managing player’s financial accounts and delegating other financial responsibilities. • Collecting and processing monies owed.• Setting up payment plans and player discounts.• Coaching Boys and Girls from ages 4-18 at all levels of abilities.• Working with other coaches and parents to get the best out of players and the team.• Working a number of roles at big soccer events including marketing, ticketing and operations.• Helping find, negotiate and book venues for events and summer camps.Skills Gained:• Managing the accounts improved my decision making and organisational skills.• Learning new systems quickly and efficiently.• Experience in marketing and events department.• New coaching methods and techniques and improved public speaking.• Creating and developing session plans.• Meeting strict deadlines on money collection.

Bachelor’S Degree, Sports Development And Coaching Sciences, 2:1

Activities and Societies: Bournemouth University Football Club Final Year Modules - Functional Anatomy, Research skills, Social.

High School, Btec National Diploma Sports And Exercise Science, Distinction Distinction Merit

Activities and Societies: Cirencester Football Academy Sports and Exercise Science