* continued from above *Internal Partnering ▬▬▬▬▬▬▬▬▬✔Serve as a key business partner to all levels of the sales team, marketing and customer service, as well as directly with clients. ✔Act as a subject matter expert in reimbursement support, payer pull-through, and economic analysis delivering reimbursement and economic value evidence to customers. Train and educate all field partners on reimbursement and economic value content (evidence, messaging, tools) and customer economics.✔Provide direction and coaching to other Reimbursement Managers to maximize effectiveness in the field. Deliver support in making an impact with providers by driving higher session utilization.✔Partner with Senior Reimbursement Manager and marketing for the creation of new reimbursement materials and pull-through within the region. Client Relationships▬▬▬▬▬▬▬▬▬✔Manage key customer relationships, frequently identifying reimbursement opportunities and best practices from customers that can be shared within and across regions. Deliver and communicate economic value evidence, messaging, and tools to customers.✔Drive C-level investment decision discussions with physicians, hospitals, integrated health centers, and other healthcare providers.✔Provide face-to-face customer education sessions with private practice, as well as hospital management and staff to facilitate proper coding and billing. Deliver education and support for reimbursement to customers.✔Work with customers to address coding, coverage and payment issues with local payers.✔Guide new and existing customers on the reimbursement processes as it relates to payer trends, prior authorization process and the contract negotiation process. Assist providers with contracting and credentialing.

Responsible for the coordination and execution of strategies to optimize market access and mitigate field reimbursement barriers including reimbursement needs of the healthcare providers for Provenge. Provide reimbursement education to new and existing providers, support local sales team from a coding and billing perspective, and support business growth by ensuring providers are properly educated on prostate cancer therapy. Cover an 8-state territory in the South Central Region.Field Reimbursement ▬▬▬▬▬▬▬▬▬✔Successfully navigate private office and hospital department organizations and facilitate a smooth transition of a new clinical service from a reimbursement standpoint. Collaborate with field sales in resolving customer issues involving reimbursement.✔Develop and refine reimbursement educational materials to improve provider readiness to properly code for Provenge. ✔Facilitate processes for claims submittal and appeals to denials of payments.✔Support efforts to impact rate increases and coverage policy changes.✔Identify and facilitate the development of physician reimbursement advocates for communication to payers.✔Provide voice of customer and voice of field input on messages, tools, and compliance, and training needs.✔Consistently meet and/or exceed personal and company goals while achieving short- and long-term company objectives.* continued below *

Key member of the team playing a critical role in supporting and advancing Dendreon’s customer-centric business model in the South-Central Region. Understood client business needs and supported pull-through strategies as a trusted advisor, Provenge subject matter expert and value-added partner to influence improved health outcomes for patients. Approached each customer with a total account management perspective by leveraging all available resources to articulate the Provenge value proposition. Select Achievements▬▬▬▬▬▬▬▬▬✔Ranked #3/20, FY2019 and ranked #1/20, FY2020. President’s Club Winner, 2020.✔Grew business XX% through a total account management perspective. Select Achievements▬▬▬▬▬▬▬▬▬✔Nominated for Employee of the Quarter, Q2 2020.✔Opened new key accounts including MD Anderson Cancer Center Northern Colorado, Parkview Medical Center, St. Bernards Urology, and St. Bernards Oncology.✔Restored relationships and grew new business with the University of Colorado and University of Oklahoma.✔Recipient of the Hustle Award, 2019.✔Major urology accounts include University of Colorado, University of Oklahoma, the Urology Center of Colorado, Colorado Urology, Urology Associates of Colorado, Arkansas Urology, Urologic Specialists of Oklahoma, and Kansas City Urology Care.* continued below *

* continued from above *Key Account Management Initiatives ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬✔Educated accounts on appropriate Provenge utilization, as well as on patient assistance programs and resources. Led patient identification initiatives within accounts focused on tailoring a process and operationalizing Provenge specific to that practice.✔Developed Administrative, Clinical and Operational Champions.✔Drove execution of Provenge Acquisition Pricing Program (PAPP), working with C-suite executives and administrative champions.✔Conducted Quarterly Business Reviews with accounts to drive utilization of Provenge through PAPP performance tier management.✔Led Practice Enhancement Meetings monthly and quarterly educating offices on navigating change regarding Quality Based Performance pathways. Developed practices into community Advanced Prostate Cancer Centers of Excellence.✔Represented the company at sponsored industry events including GPO meetings, LUGPA, Regional American Urology Association (AUA), American Society Clinical Oncology (ASCO), etc.✔Provided market feedback to corporate leadership on guideline adherence, competitive updates, industry issues, and opportunities.✔Articulated the benefits of the Group Purchasing Organization (GPO) and Distribution models relating to customers.✔Identified, planned and implemented process improvements to improve quality, reduce costs, increase productivity, and improve cycle time resulting in significant business improvement and customer satisfaction.

Hired to market and promote the company’s cardiac monitoring devices to cardiologists, electrophysiologists, and neurologists in physician practices, clinics, and hospitals. Emphasis on revitalizing a stagnant territory for the organization in the Northwest Region that had been neglected. Provided cardiac monitoring services for outpatient facilities. ✔Grew territory from $575K annually to $5MM+ annually during tenure.✔Attained $5MM Club, 2018, one of only 3 reps in the entire company to achieve this. ✔Attained $3MM Club, 2017, one of only 4 reps in the entire company to achieve this. ✔Attained $3MM Club, 2016, one of only 4 reps in the entire company to achieve this. ✔Attained President’s Club, 2015.✔Ranked #18 for 2014 out of 97 reps. Recipient of the Regional MVP and Ace Award, 2014.✔Ranked #4 in company for INR product sales and was selected to the INR Product Sales Advisory Team, 2014-2015.✔Achieved 124% of quota, 2014 and 104% of quota, 2013.

Educated a remote salesforce promoting various medical equipment and supplies including nebulizers, oxygen therapy, and sleep therapy aids. Called on family practitioners, cardiologists, and pulmonologists. Taught training classes with 12-15 new hires of Sales Representatives, Representative Assistants, and District Sales Managers. Instructed engaging, interactive week-long courses. ✔Enhanced sales training materials reinforcing the company’s Medicare/Medicaid compliance guidelines. ✔Developed new hire and veteran knowledge, skills and abilities through professional development training and coaching. ✔Consistently delivered training initiatives that produced tangible results and drove the business forward.

Accountable for opening a brand new territory from scratch in the Four Corners region. Marketed and promoted respiratory equipment, oxygen nebulizers and sleep therapy equipment and supplies to family practices, cardiologists, pulmonologists and hospitals. Setup equipment, handled patient testing, and disseminated results. Provided on call 24/7 account support.✔One of the top two Rookie Performers in the company, 2010.✔Awarded President’s Club, 2010.✔6x Double-Double Award Winner

Accountable for building a network of new business and growing and managing a portfolio of commercial and industrial accounts for this flooring manufacturer and distributor. Emphasis on new business development, marketing/growth initiatives, strategic partnerships, and sales/revenue growth of current client base. Represented the company at national industry trade shows.✔Initiated sales strategies and resurrected past accounts resulting in increasing sales from $75K to $276K in the first year. ✔Achieved a 41% profit margin, a 12% increase over prior year.✔Grew business by introducing new product and service lines. ✔Ranked in the top 10% in the company for account retention.

Marketed Cintas product lines and services to key accounts in the South Denver territory. Conducted a strategic cold calling campaign, built strong account relationships, and negotiated and won new accounts.✔3x Achievers Club Winner.✔Colorado Representative of the Quarter, Q3 2006.✔Ranked #3 in Colorado and #4 in Northwest Plains Group, 2006.✔Ranked #2 in Colorado and #3 in Northwest Plains Group, 2005.✔6x 1500 Cintas Club Member respected for reaching $540K+ in new business account development.