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A Senior Business Leader with 25+ years experience in driving multi-million pound business growth, and a strong track record of working primarily within the FMCG sector. Skilled in leading projects / initiatives, implementing new processes and streamlining complex operations for maximum productivity. An expert in directing teams for the development of new business and ensuring delivery of products / services to the highest standard. Well versed in working at C-Suite / Board level to develop effective strategies and plans to meet corporate aims and objectives successfully.
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DirectorSynergy3London, Gb
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Managing DirectorSynergy3 Group Ltd Feb 2017 - Present- Establishing and leading a management consultancy firm, delivering services to major global clients including SABMIller Plc, Tennents Lager, Coca Cola and Anadolu Efes.- Providing consulting relating to strategy and business planning, business process and solution design, end-to-end service line design, operations optimisation and change / transformation.- Providing strategy and direction for the business by clearly defining the mission, vision, goals and values of the company.- Developing sales / marketing / go-to-market strategies to ensure the achievement of commercial aims for the business.- Managing client engagements and operations to increase revenue and profit contributions with full P&L responsibility.- Enhancing the client engagement / service delivery models and implementing robust business processes for efficiency.- Directing high performing teams and creating a work culture strong on teamwork, collective goals and results.- Ensuring insurances, HMRC requirements and other legal obligations are met for business compliance.- Tracking and analysing commercial performance and shifting direction where appropriate to drive improvements.
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Head Of Global Service LineSabmiller Jul 2014 - Nov 2016Woking, Surrey, Gb- Directed global strategy development, which included the blueprint for Customer Interaction Centres and the Customer to Cash operating model for the group, with benefits of $8m.- Held responsibility for supporting the Global Business Process Owner (GBPO) with the design, development, delivery and monitoring of the service line.- Drove alignment of GBS, country and above country operations with e2e design, with a particular emphasis on the integration of the e2e CtC process, metrics to measure the service line and organisational design.- Ensured that policies and on-going management and cost effectiveness of all aspects of the global CtC service line met business objectives and agreed customer requirements. -
Financial Manager / District Manager / Regional Ops Services ManagerSabmiller Sep 1998 - Jun 2014Woking, Surrey, Gb- Directed an Executive Team of 14 personnel with responsibility for 117 staff, and oversaw the Sales & Distribution, Human Resources, Finance and Corporate Affairs functions to meet all targets / KPIs.- Led a credit transformation project and the outsourcing of back-office transactional activities to a 3rd party offshore BPO provider, as well integration of the sales and credit functions as part of the company’s growth strategy – achieved a net reduction of 180 personnel and cost saving of $1.2m.- Implemented a Credit for Growth strategy which was directly attributed to 2% volume growth off a significant base of 30 million hectolitres / ZAR 47 Bn (2013).- Successfully led the largest Regional Sales & Operations Team by revenue and volume in South Africa, to achieve greater than 20% compound growth over a 5 year period (2008 – 2012).- Won the Chairman's Award for Sales & Operations Excellence (2008), Gold Award for Sales & Operations Excellence (2003 & 2006) and Gold Award for Operations Excellence (2004).
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Branch ManagerCity Foods Aug 1993 - Aug 1998
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Articled ClerkMcallister Dobeyn Chartered Accountants Jan 1991 - Jul 1993
Shaun Francis Skills
Shaun Francis Education Details
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Stellenbosch UniversityMba In Strategy And Finance -
York St. John UniversityDigital Marketing
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Sab Ltd Training InstituteMdp: Management Development – Emphasis In Marketing And Operations Management
Frequently Asked Questions about Shaun Francis
What company does Shaun Francis work for?
Shaun Francis works for Synergy3
What is Shaun Francis's role at the current company?
Shaun Francis's current role is Director.
What is Shaun Francis's email address?
Shaun Francis's email address is sh****@****ler.com
What is Shaun Francis's direct phone number?
Shaun Francis's direct phone number is (419) 893*****
What schools did Shaun Francis attend?
Shaun Francis attended Stellenbosch University, York St. John University, Sab Ltd Training Institute.
What skills is Shaun Francis known for?
Shaun Francis has skills like Fmcg, Trade Marketing, Sales Management, Business Strategy, Forecasting, Key Account Management, Key Account Development, Sales Operations, Beer, Shopper Marketing, Customer Insight, P&l.
Who are Shaun Francis's colleagues?
Shaun Francis's colleagues are Wendy Hardy, Lee Wolf.
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