Professional ProfileI am an experienced IT professional with a demonstrated history of working with blue-chip clients in an array of industries such as banking, wealth, retail banking, asset management, retail, telecoms, pharmaceuticals, and government stretching over 29 years. Initially I grew my skillset as an operations specialist, managing business operations, identifying the customer’s needs, and optimising day to day activities. In the past 15 years I have specialised in environment and release management, providing E2E enterprise solutions and digital transformations. I am customer and service delivery focussed with a proven ability to manage large IT estates, encompassing a wide spectrum of technical diversity.Core Skills Environment, Release, Defect, Incident, Problem and Service ManagementE-Commerce, Enterprise and Digital TransformationsSoftware Development Lifecycle and MethodologiesThird Party and Stakeholder ManagementInfrastructure and Application SupportMultiple Workstream ManagementE2E System IntegrationBatch SchedulingVersion ControlDocumentationDevOpsITIL