Shaun Jensen Email & Phone Number

Palm Bay, FL, US

Titusville, Florida, US

• Develop and communicate the organization's long-term IT vision and strategy, aligning it with business objectives and anticipating future technology needs.
• Define and execute a comprehensive technology roadmap that supports the organization's growth and digital transformation initiatives, taking into account emerging technologies and industry trends.
• Ensure effective utilization of financial resources for IT projects and initiatives.
• Engage and collaborate with key stakeholders, including senior management, department heads, and external partners, to understand their technology needs, align IT priorities, and ensure their buy-in and support for IT.
• Evaluate, select, and manage external vendors, service providers, and technology partners. Negotiate contracts, oversee vendor performance, and ensure compliance with service level agreements.
• Establish and enforce IT governance frameworks, policies, and procedures to ensure regulatory compliance, data security, and risk management.

Titusville, Florida, US

• Collaborate with senior management to develop and implement a comprehensive technology strategy aligned with the organization's goals and objectives. Identify opportunities for technological advancements and make.
• Lead and manage a team of IT professionals, including system administrators, network engineers, developers, ERP administrators and support staff. Provide guidance, mentorship, and support to team members to ensure high.
• Oversee the design, implementation, and maintenance of the organization's IT infrastructure, including hardware, software, networks, servers, and databases. Ensure system availability, reliability, and security.
• Plan, execute, and monitor IT projects, ensuring they are completed on time, within budget, and according to quality standards. Coordinate with cross-functional teams and stakeholders to ensure project success.
• Develop and implement robust cybersecurity measures to protect the organization's data, systems, and networks from potential threats. Ensure compliance with relevant regulations and industry best practices.

Titusville, Florida, US

• Install, configure, and maintain computer systems, servers, storage area networks (SAN), virtualization software (VMWare), and a diverse range of software applications, ensuring their optimal functioning within the.
• Monitor system performance, proactively identify potential issues, troubleshoot and resolve them, utilizing necessary upgrades or patches to enhance system efficiency and stability.
• Oversee and manage the organization's network infrastructure, including routers, switches, and firewalls.
• Administer user accounts, meticulously manage permissions, and regulate access rights across multiple platforms, guaranteeing that authorized personnel can efficiently utilize various systems and applications while.
• Ensure data backups are performed regularly to safeguard critical information.
• Implement and enforce security protocols to protect the organization's IT assets and sensitive data.

Titusville, Florida, US

• Proficient in designing, implementing, and maintaining network architectures, including routers, switches, firewalls, and VPNs. Skilled in managing network protocols such as TCP/IP, DNS, DHCP, and VLANs.
• Experienced in identifying and resolving network issues using network monitoring tools, packet sniffers, and diagnostic utilities. Demonstrated ability to troubleshoot connectivity, performance, and security problems.
• Knowledgeable in implementing and maintaining security measures such as firewalls, intrusion detection systems (IDS), and access controls. Proficient in implementing security best practices and conducting regular.
• Proficient in managing user accounts, permissions, and network resources. Capable of configuring and maintaining Active Directory services, group policies, and network backup solutions.
• Strong documentation skills with the ability to create detailed network diagrams, technical specifications, and standard operating procedures (SOPs). Experienced in generating reports on network performance, incidents.

Titusville, Florida, US

• Provide technical assistance to end-users via various channels, including phone, email, remote desktop, and in-person. Diagnose and resolve hardware, software, and network issues promptly to minimize downtime and.
• Identify and analyze computer problems reported by users and determine appropriate solutions. Employ systematic troubleshooting methodologies to isolate issues and implement effective resolutions. Document.
• Perform routine maintenance tasks, such as installing, upgrading, and configuring hardware components (e.g., memory, hard drives) and software applications (e.g., operating systems, productivity software). Ensure the.
• Conduct training sessions and create user-friendly documentation to educate end-users on basic computer operations, software applications, and network protocols. Provide clear instructions and guidelines to enhance.
• Maintain accurate inventory records of computer hardware, software licenses, and peripherals. Coordinate with procurement teams to order and replace equipment as needed. Assist in asset tracking and disposal processes.
• Collaborate with cross-functional teams, including system administrators, developers, and vendors, to troubleshoot complex issues and implement system enhancements. Communicate technical concepts and solutions.

Framingham, MA, US

• Responsible for all conditions, standards, assets and customer service
• Enforce all company policies and procedures which protect funds and/or minimize losses
• Responsible for recruiting, interviewing and hiring store employees
• Train associates to meet customer needs, handle difficult situations and maintain store standards
• Create and track individual associate developmental goals; perform disciplinary actions as needed
• Schedule all store associates based on traffic patterns and budgetary constraints

Boca Raton, Florida, US

Answered questions on pricing, availability and use of hardware and software. Handled customers technical questions and troubleshooting problems in person and by phone. Responsible for sales of computers, hardware, software, printing and accessories. Performed customer computer upgrades and installations of hardware and software Performed troubleshooting.