Shaun Kumar
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Shaun Kumar Email & Phone Number

Senior Customer Success Manager at LinkedIn
Location: New York, United States 11 work roles 2 schools
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Current company
Role
Senior Customer Success Manager
Location
New York, United States
Company size

Who is Shaun Kumar? Overview

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Shaun Kumar is listed as Senior Customer Success Manager at LinkedIn, a with 36309 employees, based in New York, United States. AeroLeads shows a matched LinkedIn profile for Shaun Kumar.

Shaun Kumar previously worked as Strategic Customer Success Manager at Engagerocket and Management Consultant at Singapore Consultancy Pte. Ltd.. Shaun Kumar holds Master'S Degree from Columbia University In The City Of New York.

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Profile bio

About Shaun Kumar

The best version of myself has seen me embracing new challenges and pushing boundaries in a career that has spanned investment management to customer success, consulting in Singapore to customer success in NYC. My grit, adaptability, and resilience have allowed me to learn quickly and build skillsets across client services, people management, digital strategy, and customer success.I’m always keen to apply my growth mindset to new adventures and am passionate about working with mission-oriented companies and helping drive client success.If you have an interesting problem to solve, let’s connect!

Listed skills include Leadership, Customer Experience, Alternative Investments, Customer Communication, and 26 others.

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LinkedIn
Linkedin
Senior Customer Success Manager
sunnyvale, california, united states
Website
Employees
36309
AeroLeads page
11 roles

Shaun Kumar work experience

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Senior Customer Success Manager

Current

2023 Innovation Business award winner 2023 Culture and Values award nominee

Jan 2022 - Present

Strategic Customer Success Manager

Mar 2021 - Dec 2021

Account Manager

Greater New York City Area

During the summer of my master’s program, I worked for LeadDog, an integrated marketing agency, on the Audi account team. I designed and executed sponsorship activations and advised clients on how to utilize omni-channel marketing assets (e.g. stadiums, signages, LED displays, and social media). I also designed and executed a networking event for client ‘Minorities in Sports’ at LeadDog Manhattan HQ which was attended by 75+ industry professionals as well as company executive leadership.

May 2018 - Aug 2018

Ai Strategist

Greater New York City Area

Sports clients like the NBA, NHL, NFL, MLB use Satisfi’s AI technology to manage knowledge and elevate the customer experience. One of my proudest accomplishments was identifying new innovative applications for our AI, e.g. Broadway shows, travel/tourism (zoos), etc. Additionally, I helped pitch our product to new prospects and codify SATISFI’s institutional knowledge bank.

Oct 2017 - May 2018

Manager, Portfolio Services

Singapore

In my last year at CA, I managed a team of 15, responsible for informing client and fund manager investment strategy. To maximize the capacity of my growing team, I independently researched and implemented a project to allocate workload more effectively, freeing up team capacity and increasing productivity and output. I also liaised with group directorship, contributing toward firm-wide policy and implementation of business strategy.

Dec 2015 - Mar 2016

Team Lead, Portfolio Services

Singapore

A year after joining, I was given a team to lead. I stepped into my first leadership role by launching a firm-wide mentorship program for new interns, strengthening my management skills in the process.I also helped implement a data-driven due diligence process for venture capital/private equity funds. I was also responsible for creating Cambridge Associates’ industry-standard Benchmark Reports, required reference materials for both investment and client teams.My responsibilities grew to include prospecting and onboarding new Investment Managers onto CA’s platform. I coordinated with US-based leadership to spearhead internal Singapore team and was responsible for staffing, executing, and managing projects as well as negotiating internal operational agreements.

Jun 2014 - Nov 2015

Associate, Portfolio Services

Singapore

I started my career in financial services by joining CA’s Portfolio Services team. Portfolio Services is responsible for maintaining CA’s industry-leading data, research, and investment acumen to enable our teams to make the most informed investment decisions.In my first year out of university, I was the point of contact for 50+ investment managers across APAC, the U.S., UK, and the Middle East. A typical day could include anything from a dicey conversation with a CFO on his returns or a light-hearted catch-up with an Investor Relations contact.

Jun 2013 - May 2014

Sales Management Analyst

Ubs
May 2012 - Aug 2012
Team & coworkers

Colleagues at LinkedIn

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2 education records

Shaun Kumar education

FAQ

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What company does Shaun Kumar work for?

Shaun Kumar works for LinkedIn.

What is Shaun Kumar's role at LinkedIn?

Shaun Kumar is listed as Senior Customer Success Manager at LinkedIn.

Where is Shaun Kumar based?

Shaun Kumar is based in New York, United States while working with LinkedIn.

What companies has Shaun Kumar worked for?

Shaun Kumar has worked for Linkedin, Engagerocket, Singapore Consultancy Pte. Ltd., Csm Sport & Entertainment, and Satisfi Labs.

Who are Shaun Kumar's colleagues at LinkedIn?

Shaun Kumar's colleagues at LinkedIn include Ronan Murray, Scout Torres, Himanshi Satwani, Johann Guepjop, and Johnpkjzn0509-134612 Doe.

How can I contact Shaun Kumar?

You can use AeroLeads to view verified contact signals for Shaun Kumar at LinkedIn, including work email, phone, and LinkedIn data when available.

What schools did Shaun Kumar attend?

Shaun Kumar holds Master'S Degree from Columbia University In The City Of New York.

What skills is Shaun Kumar known for?

Shaun Kumar is listed with skills including Leadership, Customer Experience, Alternative Investments, Customer Communication, Customer Success, Business Relationship Management, Sales, and Communication.

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