Senior Customer Success Manager
Current2023 Innovation Business award winner 2023 Culture and Values award nominee
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Shaun Kumar is listed as Senior Customer Success Manager at LinkedIn, a with 36309 employees, based in New York, United States. AeroLeads shows a matched LinkedIn profile for Shaun Kumar.
Shaun Kumar previously worked as Strategic Customer Success Manager at Engagerocket and Management Consultant at Singapore Consultancy Pte. Ltd.. Shaun Kumar holds Master'S Degree from Columbia University In The City Of New York.
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The best version of myself has seen me embracing new challenges and pushing boundaries in a career that has spanned investment management to customer success, consulting in Singapore to customer success in NYC. My grit, adaptability, and resilience have allowed me to learn quickly and build skillsets across client services, people management, digital strategy, and customer success.I’m always keen to apply my growth mindset to new adventures and am passionate about working with mission-oriented companies and helping drive client success.If you have an interesting problem to solve, let’s connect!
Listed skills include Leadership, Customer Experience, Alternative Investments, Customer Communication, and 26 others.
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2023 Innovation Business award winner 2023 Culture and Values award nominee
Greater New York City Area
During the summer of my master’s program, I worked for LeadDog, an integrated marketing agency, on the Audi account team. I designed and executed sponsorship activations and advised clients on how to utilize omni-channel marketing assets (e.g. stadiums, signages, LED displays, and social media). I also designed and executed a networking event for client ‘Minorities in Sports’ at LeadDog Manhattan HQ which was attended by 75+ industry professionals as well as company executive leadership.
Greater New York City Area
Sports clients like the NBA, NHL, NFL, MLB use Satisfi’s AI technology to manage knowledge and elevate the customer experience. One of my proudest accomplishments was identifying new innovative applications for our AI, e.g. Broadway shows, travel/tourism (zoos), etc. Additionally, I helped pitch our product to new prospects and codify SATISFI’s institutional knowledge bank.
Singapore
In my last year at CA, I managed a team of 15, responsible for informing client and fund manager investment strategy. To maximize the capacity of my growing team, I independently researched and implemented a project to allocate workload more effectively, freeing up team capacity and increasing productivity and output. I also liaised with group directorship, contributing toward firm-wide policy and implementation of business strategy.
Singapore
A year after joining, I was given a team to lead. I stepped into my first leadership role by launching a firm-wide mentorship program for new interns, strengthening my management skills in the process.I also helped implement a data-driven due diligence process for venture capital/private equity funds. I was also responsible for creating Cambridge Associates’ industry-standard Benchmark Reports, required reference materials for both investment and client teams.My responsibilities grew to include prospecting and onboarding new Investment Managers onto CA’s platform. I coordinated with US-based leadership to spearhead internal Singapore team and was responsible for staffing, executing, and managing projects as well as negotiating internal operational agreements.
Singapore
I started my career in financial services by joining CA’s Portfolio Services team. Portfolio Services is responsible for maintaining CA’s industry-leading data, research, and investment acumen to enable our teams to make the most informed investment decisions.In my first year out of university, I was the point of contact for 50+ investment managers across APAC, the U.S., UK, and the Middle East. A typical day could include anything from a dicey conversation with a CFO on his returns or a light-hearted catch-up with an Investor Relations contact.
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Ronan Murray
Colleague at LinkedinDublin, County Dublin, Ireland
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Scout Torres
Colleague at LinkedinMonclova, Coahuila, Mexico
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Himanshi Satwani
Colleague at LinkedinIndia
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Johann Guepjop
Colleague at LinkedinSunnyvale, California, United States
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Johnpkjzn0509-134612 Doe
Colleague at LinkedinSan Francisco Bay Area, United States
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Johnhqipc1113-034723 Doe
Colleague at LinkedinSan Francisco Bay Area, United States
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Nick-Knm4T6Fw Reznor-Halfxhds
Colleague at LinkedinSan Francisco Bay Area, United States
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Arzu Topal
Colleague at LinkedinKahramanmaraş, Kahraman Maras, Türkiye, Turkey
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العراقي العراقي
Colleague at LinkedinIstanbul, Türkiye, Turkey
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Veda Li
Colleague at LinkedinOmaha, Nebraska, United States
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Quick answers generated from the profile data available on this page.
Shaun Kumar works for LinkedIn.
Shaun Kumar is listed as Senior Customer Success Manager at LinkedIn.
Shaun Kumar is based in New York, United States while working with LinkedIn.
Shaun Kumar has worked for Linkedin, Engagerocket, Singapore Consultancy Pte. Ltd., Csm Sport & Entertainment, and Satisfi Labs.
Shaun Kumar's colleagues at LinkedIn include Ronan Murray, Scout Torres, Himanshi Satwani, Johann Guepjop, and Johnpkjzn0509-134612 Doe.
You can use AeroLeads to view verified contact signals for Shaun Kumar at LinkedIn, including work email, phone, and LinkedIn data when available.
Shaun Kumar holds Master'S Degree from Columbia University In The City Of New York.
Shaun Kumar is listed with skills including Leadership, Customer Experience, Alternative Investments, Customer Communication, Customer Success, Business Relationship Management, Sales, and Communication.
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