• Develop and lead a global (NA, EMEA and APAC) team of IT Security Analysts, Compliance Analysts, Application Security Analysts, regional IT Security Managers, and an Global Security Operations Center (SOC) that collectively handle the day-to-day management of the organizations overall security program, policies, security architecture and 24x7 monitoring.• Conduct gap analysis and rating of the Cyber Security Program, benchmarking against the NIST CSF, to highlight material cyber control improvements for review during our quarterly Information Security Committee meeting;• Strategically align the Information Security Program with appropriate tools commensurate to the identified risks;• Established a robust data governance strategy by defining objectives, policies and framework for the organization;• Developed and implemented Security Architectural and Engineering standards and designs;• Provide strategic and technical security guidance for IT projects;• Manage incident preparedness and response, including overseeing forensics analyst’s and other outside third-party Security vendors, in anticipation or in the event of a security breach or incident;• Manage third-party vendor management due diligence practice.• Assist in budget management and tracking, identifying and negotiating for cost saving opportunities;• Manage the process of new security tool implementation which includes vendor selection, price negotiation, budget approval, and onboarding;• Create, manage, and report on cybersecurity risks within the Information Security Risk Register;• Manage all security awareness efforts to include periodic assignments and phishing assessments;• Lead and facilitate the quarterly information security committee meeting;• Manage and maintain Global PCI-DSS regulatory compliance and Sarbanes Oxley compliance, including addressing risk and control challenges, reviewing governance and internal controls, and remediation activities;

* Led a global team overseeing IT Security, Compliance, and Application Security for North America, Europe, and Asia-Pacific, ensuring daily management of the organization’s security program.* Manage Information Security program for Michael Kors;* Perform risk assessments and security architecture reviews on existing and new IT/business solutions.* Deployment, integration and configuration of new security solutions, and any enhancements made to existing security solutions.* Research new developments in IT security in order to recommend, develop and implement new security solutions, along with policies and operating doctrines across enterprise.* Design of the Enterprise Identity and Access Management (IAM) and Privilege Access Management (PAM) solutions.* • Oversee Vulnerability Management program; performing scans, compiling findings, generate reports and coordinate with peers/business functions on the remediation plan.* Manage internal and external penetration testing.* Work on Web Application Firewall configuration, management and tuning. * Partner to design and implement security awareness program; periodic training and conduct regular Anti-Phishing tests.* Participate in vendor management program and perform third party security assessments.* Lead with PCI-DSS Assessment program and IT Sarbanes-Oxley (SOX) compliance for Michael Kors.* Participate day-to-day Incident response handling, investigation using security practices.* Manage day-to-day security operational tasks and address any unplanned security and operational issues.

Mentored a team of 5 Windows, AS400 & Cisco engineers in methodology and service excellence and encouraged best practice in management and planning.Design Configuration for IT infrastructure network and supervise its implementation.Identify business needs and deliver cost-effective infrastructure solutions to the organizationManage an IT budget of 3 million with implementing cost cutting measures to align business needs and forecasted growth.Revise, modify and update systems to ensure security within the network environment.Direct and Coordinate the Infrastructure Integration Committee for merging the Syms Clothing and Filene’s Basement Telecom, Network and Servers into a cohesive IT enterprise system. Created network documentation and disaster recovery plan.Documented all DR plans and results to comply with internal and external audit requests and SOX compliance.Worked with internal divisions as well as vendors to create functional specs for I.T. projects.Ensure uninterrupted connectivity and smooth flow of information within the organization and outside.Managed in the integration, installation and evaluation process of products and systems.

Created network documentation and disaster recovery plan.Setup Castle Rock SNMPc Manager for Windows and network monitoring.Managed migration of WAN links to new service providers, set up TFTP sever to backup, and restore configuration and IOS image files for the Cisco routers, Catalyst switches, WLC 5500 series, ASA5510 and VPN 3005.Analyzed expanding network, ran CAT6, fiber and implemented wireless communications.Ensured Cisco IOS devices and firewall rules are current for PCI compliant.Migrated network from dialup to hub and spoke topology over DSL and T1 with multiple hubs fully meshed.Administered Cisco ASA5510 VPN and Firewalls to ensure user remote connectivity and LAN integrity from threats.Configured and supported multiple remote site installations.Managed geography dispersed server farms throughout the northeast.

Server duties included, but not limited to, managing Active Directory primary and backup servers, Exchange 2007, Lotus Domino Server, SQL Database, Terminal Servers, Ceridian Payroll, Kronos Workforce Central, Commvault Simpana 8.6 and Postini email services.

Trains end users with software that is implemented on their workstations.Created a knowledge base utilized by IT for all training and referencing guides.Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps. 


Support the following, but not limited to, issues regarding the processing of store sales, Pathfinder Ultra 6039 wireless guns used for transfers and re-ticketing, IBM SurePos 700 register terminals, Dell Servers, charge and check authorization, troubleshooting Pin pad errors, scanners, issues with Epicor POS and back office software, store and personal office printers and Apple Software products.Desktop support for the corporate office and store servers.


Admin for Kronos Workforce Central Suite time keeping software and hardware.


Deployed and administers all Apple Mac products in both stores and corporate user environments.Manage video conferencing system.

Providing wide-ranging help desk support for problems and service requests related to store and corporate office end users.Responsible for diagnosing, troubleshooting, and resolving information systems problems to minimize down time of applications and personnel. Initiating, escalating and resolving problem tickets.Troubleshooting and resolving technical problems, escalating to internal co-workers or external vendors and ensuring closure to problems while meeting or exceeding defined service level expectations.Activities supervised include, but are not limited to, receiving telephone calls from users having problems using computer software and hardware or inquiring how to use specific software; talking to user to learn procedures followed and source of error; answering questions, applying knowledge of computer software, hardware, and procedures; determining cause of problem; and talking with co-workers to research problem and find solution. Talking to programmers to explain software errors and calling software and hardware vendors to request service regarding issues.Provided application and system support for various software packages used throughout the enterprise.Ensured all backend processing completeed without error.