– Identifies changes and trends in computer and systems technology and interprets their meaning for senior management. – Participated in overall business planning bringing a current knowledge and future vision of technology and systems relative to the company's competitive position. – Determined long-term corporate-wide information needs and developed overall strategy for information needs, systems development and hardware acquisition and integration including mainframe, mini, macro and client/server computing applications. – Plan, coordinate, direct, and design technology related activities of the organization, as well as providing administrative direction and support for daily operational activities of the IT Department. – Responsible for installing and maintaining computer hardware, software and networks, and for providing these services in an effective and efficient manner to ensure maximum access to and implementation of technology services and resources.

– Started and established a new business within the SilverBridge Holdings Group. Focus was to investigate, design and implement Cloud based hosting and outsourcing services to the internal organisation as well as external clients who required managed services and hosting solutions.– This role consisted of the design, implementation and migration of current onsite solutions to cloud based managed services and outsourcing offerings. This also included the maintenance and support of these environments and solutions as well as providing these services at the most cost effective option while still fulling the clients performance and system requirements.

– Responsible for managing the installation, testing, tuning, optimising, diagnosing of problems, repairing, upgrading and maintaining of both externally and internally supplied hardware and software such as operation systems, data management products, embedded software systems and other utility enabling software and related equipment. – Understanding external clients’ issues was of importance to drive solutions and advise clients on optimal technical set up of environments. – Responsible for high-level problem resolution and system software implementation and monitoring. – Defined and executed on the SilverBridge release management strategy & built a centre of release excellence for agile development.– Interfacing and managing multiple internal and external teams' configuration needs during releases.– Acted as primary liaison between upper management and other functional groups for configuration and release management purposes.– Managed the delivery of all software product releases.– Resolved critical cross-group technical or project issues which impacted the release thereof.