Part of Digital LT helping to enable the bank to drive positive outcomes for the NZ economy. Lead the bank's technology Strategy, Innovation and Planning function to support the business, I'm always looking for opportunities to drive innovation, new ways of working and co-designing great solutions to meet the ever changing environment.

Lead digital innovation, build relationships across ACC and own strategic digital products for ACC. On the Digital Leadership Team.- Started a new service function with a team of 10 and scope to grow the strategic thinking and capability for Digital at ACC.- Responsible for the Design Sprint function, standing up a new design function ensuring strategic design thinking when delivering value and experiences through Digital. Working with Enterprise Architects and leadership on initiatives such as a Live Chat MVP, Secure Messaging, Digital Onboarding & Step Up Authentication.- Responsible for the benefits function to support maturation of benefits led and ROI thinking across Digital.- Developed a value propositions through proposition design activities including one which aims to proactively drive $400m in earlier business levy payments using insights and automation, with new revenue benefit profile- Lead the vision and direction for the team design and deliver capability for end to end targeted comms to drive valuable business outcomes.

Owned a portfolio delivering Digital services to all businesses in New Zealand. Delivered two core products, MyACC for Business (MA4B) and founded Digital Customer Connect after a successful business case.- Owned the vision and strategy, and delivery across two product teams totaling 30 FTE.- Increased digital uptake of MyACC for Business by +87.5%, from serving 160k NZ businesses to serving over 300k NZ businesses.- Increased benefit realisation profile of Digital.- Led teams through new agile ways of working, portfolio thinking from Strategy through Planning and Delivery, and reduced budget coming out of the transformation programme.

Advise & consult on international Product & Marketing activities, and Client Projects to support the CEO and enable the new US partner growth strategy

- Lead international marketing, sales, technology and customer support teams, and continuous innovation and service design in a startup culture.- Lead the growth of Black Pearl from a pure New Zealand start up, to become a successful international business. 5x growth in my time, I was able to navigate through startup pain to start scaling, and support the CEO raising US and Global expansion capital.- Lead self-service strategy, design and delivery to acquire Black Pearl’s first 1,000 customers @60 customers per month scaling up from an initial starting base of 40 total customers (<5 customers per month)- Operational delivery budget, managing vendors, global teams and scale operations- Successful business case to secure public R&D funding. www.blackpearlmail.com

- I joined a New Zealand start up combining my entrepreneurial and corporate skills to develop delivery and pre-sales consultancy capability to support enterprise sales while on a heavy international travel schedule.- After a modest uptake of enterprise clients, I developed a new strategic roadmap for Black Pearl to meet the needs of the self-service market, and was then promoted to head up business operations after a successful self-service campaign.www.blackpearlmail.com

Lead Strategic Business Analyst on various strategic IT Portfolios of work with wholesale payments and digital programmes.- Lead on a green field online service offering for the New Zealand Government, supporting Westpac's response to the Crown tender for Banking services which it eventually won.- NZ Lead on RMB Hub - introduced the Chinese currency (Renminbi RMB) into the Corporate Online banking channel, working with complex requirements and delivery teams across Australia. Successfully delivered in a short time frame and in time for an announcement at the G20 conference in Brisbane.- Strategic business consulting - part of a professional consulting team reviewing payment systems and card solutions for enterprise customers, using Design Thinking principles.- Lead on Payments Compliance Programme- CIO award- Certified Scrum Master

Lead on a large multi-million dollar Online Programme introducing International Payments and FX and foreign currency accounts into Westpac's Online Banking for both business and consumers- Complex green fields development, spanning multiple deliveries, multiple technologies, and dependencies on delivery teams across various borders- Achieved quick ROI and successful replacement of offline international transactions- Picked by CEO for a 12-month leadership program limited to 15 people from 5000- Central Stars Award

Design great online experiences, develop online strategy, and provide business consulting for small - medium sized businesses.

- Responsible for designing and implementing a new solution to automatically identify High Risk vessels fishing within New Zealand's EEZ (the fourth largest EEZ). The solution was considered leading edge at the time because the integrated Data-warehouse and Geo-spatial technology was before its time (well before Google Maps became mainstream) - Won recognition by Microsoft- Product Owner and Project Manager on various projects.

- Information and Business Intelligence on National Fisheries Compliance- Gathering and analysing intel to feed into National Intelligence framework- SQL, GIS, MS SSRS, MS SharePoint, MOSS, Excel Services, VBA scipt, Data warehouse, Dimensional Modelling, MS SSAS

CRM pre-sales and implementation consultant.

Responsible for managing and implementing new CRM to Cadmus Lower North Island