Shaun Thurston, Cpm® Email & Phone Number

Washington, Dc, Us

Reston, Virginia, United States

Overseeing a 400+ unit luxury residential community in Reston, managing day-to-day operations, maintaining high standards, and delivering exceptional service to residents.

Arlington, Virginia, United States

As the General Manager at Westmont Apartments, a premier luxury living development, I spearhead strategic lease-up initiatives, overseeing a thriving community of 250 high-end apartments. Through a blend of expert management and targeted marketing strategies, I successfully guided the property to a 95% occupancy rate. With a keen focus on achieving and maintaining exceptional occupancy levels, I am committed to delivering superior tenant experiences. Proficient in day-to-day property management, I actively cultivate positive tenant relations, implement innovative strategies, and lead a dynamic team to consistently exceed leasing and operational goals.

Manassas, Virginia, United States

As the driving force behind a 350-unit complex, I optimize operations, manage budgets strategically, and lead impactful renovations. Prioritizing customer service, social media engagement, and positive relationships, I contribute to a thriving community while enhancing property value.

Reston, Virginia, United States

Successfully achieved and maintained a 96% or above occupancy rate by implementing targeted operational strategies. Managed over 1,000 tenants in 500 property units, catering to diverse needs. Determined optimal rental rates through local market surveys, calculated overhead costs, and collaborated on annual budget preparation with the Regional Manager. Advertised vacancies effectively, showcased properties to potential renters, and maintained strong communication channels with owners and residents. Formulated annual budgets, forecasts, and sales/marketing plans, while ensuring high standards through termination management, performance evaluations, and staff coaching.

Chevy Chase, Maryland, United States

As the General Manager Consultant for a luxury lease-up project, I played a key role in the final three months of construction and property launch. I oversaw property operations, collaborated with the construction team, built a high-performing leasing team, negotiated service contracts, and developed effective leasing and marketing strategies.

Eastbourne, England, United Kingdom

Managed diverse property portfolio, including office space and retail units. Optimized occupancy by collaborating on marketing strategies, business plans, and tenant outreach. Oversaw operations for 15,000+ tenants in 7,500 units, ensuring timely rent collection and budget adherence.

London, England, United Kingdom

Led diverse projects as a senior project manager, optimizing efficiency and profitability in real estate, including office, retail, and residential properties. Collaborated with owners to reduce vacancy, managed operations for 2,000+ tenants across 650 units, and ensured timely rent collections. Developed and guided projects from concept to maintenance, gathering requirements through interactions with stakeholders. Provided excellent client service, resolving issues promptly. Proactively led projects on schedule and within budget, updating stakeholders regularly.

London, England, United Kingdom

Monitored rent collections, ensuring compliance with landlord and resident statutes. Achieved and maintained a 98% or better occupancy rate through strategic planning. Followed up on delinquent tenants and coordinated collections. Evaluated and recommended competitive rental pricing strategies. Verified applicant income, assets, and expenses, maintaining organized file tracking. Facilitated resident meetings for questions and issue resolution. Promptly addressed tenant complaints, coordinating necessary repairs and support services.

London, England, United Kingdom

Managed 750 properties, handling rent collection and property re-letting. Addressed complaints, serving as the initial contact for local politicians seeking updates. Exceeded personal and corporate targets, maintaining high customer satisfaction. Enhanced resident participation through evening meetings, fun-days, and seasonal events. Improved communication with residents through newsletters, e-boards, and website announcements.

Master Of Science - Ms, Real Estate

Bachelor Of Arts - Ba, Humanities/Humanistic Studies