Shaun Wigley

Shaun Wigley Email and Phone Number

Business and Customer Service Enthusiast @ PCE Automation
Shaun Wigley's Location
Worlingham, England, United Kingdom, United Kingdom
Shaun Wigley's Contact Details

Shaun Wigley personal email

n/a
About Shaun Wigley

Skilled and experienced in developing teams and nurturing talent, I am a business and customer services enthusiast with a desire to help people and businesses succeed in their goals. - 19 years of Customer Service experience- 9 years in 4 different management roles- Qualified and experienced in business operations and business development- Skilled in getting the best out of people and teams- Chairman representing 140 marine companies- Awards in business and customer service

Shaun Wigley's Current Company Details
PCE Automation

Pce Automation

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Business and Customer Service Enthusiast
Shaun Wigley Work Experience Details
  • Pce Automation
    Managing Director
    Pce Automation Jan 2023 - Present
    Beccles, England, United Kingdom
  • Wigley Business Consultant
    Business Consultant
    Wigley Business Consultant Nov 2018 - Jun 2021
    Beccles
    Helping businesses reform, improve their operations and support their business by providing various business solutions. In addition, will undertake and manage projects if short of resources, ideas or motives and to perform them in-house.Some examples;- Reviewing current staff performance and offering suggestions for improvement- Analysing business practices and recommending improvements- Sharing knowledge with employees within any department and with clients as… Show more Helping businesses reform, improve their operations and support their business by providing various business solutions. In addition, will undertake and manage projects if short of resources, ideas or motives and to perform them in-house.Some examples;- Reviewing current staff performance and offering suggestions for improvement- Analysing business practices and recommending improvements- Sharing knowledge with employees within any department and with clients as needed- Creating learning materials such as training documents and presentations- Leading meetings- Writing reports on data that affect business performance- Obtaining new clients and finding new business opportunities- Closing sales and increasing business profits- Helping to grow the business- Managing teams on a project or in a relevant department- Producing written content, proposals, and marketing materials- Networking with clients, potential clients, and other consultants- Suggesting improvements to systems such as IT infrastructure and workflows- Travelling between different job sites and working with various business clients- Developing relationships with clients and employees to foster trust and understanding- Fostering a culture of change within the business- Assessing effectiveness of changes- Tracking costs and benefits of changes- Inspiring productive changes in the workforce by interacting with each employee Show less
  • A.S.A.P. Supplies
    Managing Director
    A.S.A.P. Supplies Oct 2012 - Mar 2018
    Beccles
    - Direct and manage the work and resources of the company and ensure the recruitment and retention of the required numbers and types of well-motivated, trained and developed staff to ensure that the company achieves its mission and objectives.- Prepare a corporate plan and annual business plan and monitor progress against these plans to ensure that the company attains its objectives as cost-effectively and efficiently as possible.- Provide strategic advice and guidance to the chair and… Show more - Direct and manage the work and resources of the company and ensure the recruitment and retention of the required numbers and types of well-motivated, trained and developed staff to ensure that the company achieves its mission and objectives.- Prepare a corporate plan and annual business plan and monitor progress against these plans to ensure that the company attains its objectives as cost-effectively and efficiently as possible.- Provide strategic advice and guidance to the chair and members of the board. - Establish and maintain effective formal and informal links with major customers, relevant government departments, and key decision-makers, to exchange information and views and to ensure that the company is providing the appropriate range and quality of services.- Develop and maintain research and development programmes to ensure that the company remains at the forefront in the industry, applies the most cost-effective methods and approaches, provides leading-edge products and services, and retains its competitive edge.- Prepare, gain acceptance, and monitor the implementation of the annual budget to ensure that budget targets are met, that revenue flows are maximised and that fixed costs are minimised.- Develop and maintain an effective marketing and public relations strategy to promote the products, services and image of the company in the wider community.- Represent the company in negotiations with customers, suppliers, government departments and other key contacts to secure for it the most effective contract terms.- Develop and maintain Total Quality Management systems throughout the company to ensure that the best possible products and services are provided to customers.- Oversee the preparation of the annual report and accounts of the company and ensure their approval by the board.- Develop and direct the implementation of policies and procedures to ensure that the company complies with all health and safety and other statutory regulations. Show less
  • A.S.A.P. Supplies
    Operations Director
    A.S.A.P. Supplies Aug 2010 - Oct 2012
    Beccles
    - Direct and manage all employees to ensure that they are appropriately motivated and trained and carry their responsibilities to the required standard.- Contribute to the development of the company’s corporate strategy and lead strategy development to ensure that the company achieves its short and long-term objectives.- Develop and implement all necessary policies and procedures to ensure that the all department functions achieve their business objectives.- Direct and manage all… Show more - Direct and manage all employees to ensure that they are appropriately motivated and trained and carry their responsibilities to the required standard.- Contribute to the development of the company’s corporate strategy and lead strategy development to ensure that the company achieves its short and long-term objectives.- Develop and implement all necessary policies and procedures to ensure that the all department functions achieve their business objectives.- Direct and manage all departments to ensure that finished goods of the required standard are available to customers within agreed costs and at the right times.- Direct and manage the Warehousing and Distribution functions to ensure that customers are supplied with the right quantities of goods at the right times.- Maintain an effective working relationship with all other directors to ensure that there is effective co-ordination of all company activities in support of corporate objectives.- Act as the company’s main adviser on all issues relating to operational functions and keep abreast of latest developments to ensure that the Company maintains its competitive position. Show less
  • A.S.A.P. Supplies
    Customer Services Manager
    A.S.A.P. Supplies Mar 2009 - Aug 2010
    Beccles
  • Asap Supplies
    Customer Services Supervisor
    Asap Supplies Apr 2006 - Mar 2009
    Beccles
  • Asap Supplies
    Customer Services Support
    Asap Supplies Apr 2004 - Apr 2006
    Beccles
  • British Marine
    Chairman
    British Marine Nov 2015 - Jul 2017
    East Anglia
    - Taking responsibility for East Anglia British Marine composition and development- Representing 140+ East Anglia British Marine members at council- Planning and conducting East Anglia British Marine meetings effectively- Ensuring proper information is provided for East Anglia British Marine committee and members- Ensuring the East Anglia British Marine committee focuses on its key tasks- Engaging the committee in assessing and improving its performance
  • William Clowes Ltd
    Bindery Assistant
    William Clowes Ltd Jan 2003 - Apr 2004
    Beccles
    - Binding books- Working on machinery- Making sure that books are in perfect condition before dispatch- Manual handling
  • Waveney District Council
    Planning Assistant / Administrator
    Waveney District Council Sep 2002 - Apr 2003
    Lowestoft
    - Dealing with current / past planning applications- Dealing with customers on the phone and face to face- Using Microsoft office packages- Rounds, filing and faxing- Inputting data- Typing amendments, setting up presentations, and photocopying
  • Bluenotes
    Bartender
    Bluenotes Aug 2001 - Jan 2003
    Lowestoft
    - Serving Customers. - Using the tills. - Making sure that stock is well stocked.- Dealing with impolite customers.- Working extremely long and odd hours.

Shaun Wigley Skills

Maritime Customer Service Management Boating Contract Negotiation Sales Operations Business Development Operations Management Boat Strategic Planning Negotiation Entrepreneurship Automotive Staff Management Yachting Managing Accounts Football Cycling Thinking Outside The Box Research Marine Engineering Budgets Board Of Directors Operating Budgets Staff Development Organization

Shaun Wigley Education Details

  • East Coast College
    East Coast College
    Pass
  • East Coast College
    East Coast College
    Pass
  • Lsc Tyne & Wear
    Lsc Tyne & Wear
    Pass
  • Norfolk Training Services Ltd
    Norfolk Training Services Ltd
    Pass
  • Otley College
    Otley College
    Pass
  • Lowestoft College
    Lowestoft College
    Pass

Frequently Asked Questions about Shaun Wigley

What company does Shaun Wigley work for?

Shaun Wigley works for Pce Automation

What is Shaun Wigley's role at the current company?

Shaun Wigley's current role is Business and Customer Service Enthusiast.

What is Shaun Wigley's email address?

Shaun Wigley's email address is sh****@****ies.com

What schools did Shaun Wigley attend?

Shaun Wigley attended East Coast College, East Coast College, Lsc Tyne & Wear, Norfolk Training Services Ltd, Otley College, Lowestoft College.

What are some of Shaun Wigley's interests?

Shaun Wigley has interest in Football, Diy, Skiing, Investing, Stategic Planning, Businesses1, Running, Fishing.

What skills is Shaun Wigley known for?

Shaun Wigley has skills like Maritime, Customer Service, Management, Boating, Contract Negotiation, Sales Operations, Business Development, Operations Management, Boat, Strategic Planning, Negotiation, Entrepreneurship.

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