Onboarding 20-25 retailers at a time on their implementation process. Learning about their business, goals and how to make a quick impact on outcomes. Had lowest churn rates of Q1 for new clients, and mature clientsManage a book of business of 300 SMB retailers for strategic planning, expectation management, and meeting quarterly goals.Successfully upselling customers on new featuresProvide strategic planning and strategize with business on industry practices.

Directs admissions process for high school students, nontraditional students, and transfer from point of inquiry through enrollment depositPresents University through virtual presentations, tours, and one-on-one meetingsEngages with faculty, student services, and marketing to align recruitment and admissions objectivesManages rural recruitment territory and Snow College Transfer ApplicationsAppointed Slate Captain for new CRM implementation.

Advised and managed a team of more than 50 students ambassadors in recruitment efforts.Managed hiring, onboarding, and termination of studentsCultivated team culture and coordinated team bonding and leadership development activitiesSupervised eight overnight recruitment events a yearPlanned and implemented biannual team retreatsAssisted with recruitment open house and regional reception events

Oversaw 4 Regional Admissions Advisors while also covering the Transfer Student Population. I was charged with the implementation of recruitment, and support for staff on campus and off. In my first year as Transfer Student Advisor, I was able to increase the yield of transfer students overall by 9% growth. In a declining student population, this was done by attending to transfer student inquiries and providing ample customer service. In the first year, I was able to secure a transfer articulation agreement with an out of state institution.Responsible for the training of New Employees on the messaging and information related to SUU. This is obtained by working closely with the new hires and with multiple departments to ensure basic information and knowledge is reached. Currently, SUU employs seven recruiters who telecommute. Managing a remote team with expectations and goals.

Vast experience in Admissions and Recruitment. Including reopening of an Out of State Regional Admissions position increasing deposits by 11% or 14 students. Transitioned after a year to in-state recruitment and have worked Regionally increasing in state Enrollment Deposits while also reducing melt. Deposits increased by 46% or by 93 during the first year (2015-2016), and by 20% or by 60 (2016-2017) or for overall growth of 75%.Planning and execution of off campus recruitment events, including but not limited to, high school visits, college fairs, and Open Houses. Specifically focused on the planning of Open Houses, increased attendance at the Fall Open Houses averaged over 120 a night (5 separate events and locations)Managed a group of Presidential Ambassadors, from 9-12, each year. Set proper expectation and rules while maintaining follow-up on visits and presentations. Increased applications for Presidential Ambassadors by 20%.