Shaun Wright work email
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Shaun Wright personal email
Experienced Field Service Manager with over 23 years of experience in manufacturing. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. proficient in voice of the customer (VOC) capturing customer’s experiences, expectations, preferences and aversions. Committed to surpass revenue goals through effective analysis and targeting of individual client needs. Properly responds to customer feedback and complaints, expediting resolution of issues and maintaining satisfaction.I have gained insight from transitioning from hands on shop floor role to managing JCB’s First Customer Uptime Centre and customers globally. I am now looking for a new and challenging position, one which will make best use of my existing skills, ability to quickly learn and experience, and also further my personal and professional development.
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.. Apr 2021 - Present
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Production ManagerFerrero Sep 2020 - Apr 2021 -
Territory Service ManagerJcb Jul 2018 - Jul 2020United KingdomTo Develop & Support Dealers Service Capability in line with JCB Standards, improvingCustomer Satisfaction and Expanding the Dealers aftersales business. Ensure the VOC – Voice of Customer is heard, understood and listened too. -
Uptime Service ManagerJcb Oct 2017 - Jul 2018Jcb World Parts Centre, Waterloo Park, Beamhurst, Uttoxeter, Staffordshire, St14
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Techweb Response ManagerJcb Jul 2015 - Sep 2017Jcb ServiceTechWeb Response manager
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Technical Product SpecialistJcb Nov 2010 - Jun 2015
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Customer Service Quality ManagerJcb Nov 2009 - Oct 2010Cheadle, Staffordshire, United KingdomCustomer Service Quality Manager
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Marketing SpecialistJcb Jan 2008 - Oct 2009Rocester, Staffordshire, United KingdomMarketing Specialist
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Production ManagerJcb May 2000 - Dec 2007Cheadle, Staffordshire, United KingdomProduction Line manager
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Production TechnicianJcb Mar 1997 - Apr 2000Cheadle, Staffordshire, United KingdomProduction Technician
Shaun Wright Skills
Shaun Wright Education Details
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Cheadle High -
Bishop Rawle Cheadle Staffordshire
Frequently Asked Questions about Shaun Wright
What company does Shaun Wright work for?
Shaun Wright works for .
What is Shaun Wright's role at the current company?
Shaun Wright's current role is '.
What is Shaun Wright's email address?
Shaun Wright's email address is sh****@****jcb.com
What schools did Shaun Wright attend?
Shaun Wright attended Cheadle High, Bishop Rawle Cheadle Staffordshire.
What skills is Shaun Wright known for?
Shaun Wright has skills like Product Development, Continuous Improvement, Manufacturing, Engineering, Negotiation, Operations Management, New Business Development, Process Improvement, Lean Manufacturing, Procurement, Product Marketing, Account Management.
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Shaun Wright
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Shaun Wright
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