Shaun Wright Email & Phone Number

Experienced Field Service Manager with over 23 years of experience in manufacturing. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. proficient in voice of the customer (VOC) capturing customer’s experiences, expectations, preferences and aversions. Committed to surpass revenue goals through effective analysis and targeting of individual client needs. Properly responds to customer feedback and complaints, expediting resolution of issues and maintaining satisfaction.I have gained insight from transitioning from hands on shop floor role to managing JCB’s First Customer Uptime Centre and customers globally. I am now looking for a new and challenging position, one which will make best use of my existing skills, ability to quickly learn and experience, and also further my personal and professional development.

Listed skills include Product Development, Continuous Improvement, Manufacturing, Engineering, and 13 others.