Shauna Abruzzo, Mba Email & Phone Number

Phoenix, Arizona, United States

Coordinating state wide Fiscal Monitoring effort of participants in the Quality First grant program. Assessing and ensuring compliance with the policies and procedures, analyzing child level data to ensure participants have followed protocol in determining children's eligibility for a scholarship as well as their compliance in following other programmatic policies and procedures in accordance to the grant. Create detailed written reports summarizing all findings and recommendations as well as providing participants with a verbal presentation of the audit and any monetary adjustments needed. Provided additional support to customer service team by managing the process of reviewing and analyzing Certificates of Liability, completing monthly Quality Assurance process and supporting participants on the participant customer service hotline.

Phoenix, Arizona, United States

Provided on-site coaching and training to early care and education programs enrolled in the Quality First program. Managed a caseload of 16+ sites by creating individualized goal plans that supported the sites in improving their quality of care. Supported management with analyzing and improving program policies and procedures in the areas of: staffing, furthering education and professional development opportunities for staff, record keeping and marketing. Mentored and coached individual and small groups of teachers in the areas of: positive interactions with children, proper sanitation, building quality relationships with staff and families, self-care, optimizing physical environment and materials, curriculum implementation, behavior management strategies and child data collection.

Tolleson, Arizona, United States

Phoenix, Az

Built positive and professional relationships with children, families and staff. Incorporated and demonstrated new knowledge and skills from feedback and training. Facilitated team collaboration and mentored new teachers. Organized and volunteered at afterschool events.

Albuquerque, New Mexico Area

Created an online database for local non-profit organizations that stored and categorized donor and event contacts to streamline the process for community engagement.

Master Of Business Administration - Mba

Bachelor Of Science - Bs, Early Childhood Education And Teaching