Shauna Douglas Email and Phone Number
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Shauna Douglas is a Sales Administration at Solinear Limited Specialist Architectural Solar Shading & Louvre Contractors. She possess expertise in hospitality management, food and beverage, hospitality industry, hospitality, food and 24 more skills. She is proficient in English. Colleagues describe her as "I have had a pleasure of working with Shauna for a little over 3 years at Hilton Orlando. Shauna is one of the opening team members of the hotel and she is what one would call a "success story". Shauna started as a bartender at David's Club and the Lobby Lounge where she excelled at every aspect of her job which eventually led to Shauna's first promotion with the hotel. Shauna was promoted to an AM supervisor with the main focus on our 400 seat breakfast and lunch restaurant "The Bistro" where she quickly, once again, became everyone's favorite. Bistro Team enjoyed Shauna's presence and her dedication to her guests and her team. Shauna was easily recognized for her passion for food and beverage and urgency to create memorable experiences for her guests. Only a year later Shauna was ready to make another move. After she helped to "task force" in David's Club as acting manager I quickly realized that we had the right person in the right place and shortly after Shauna received her second promotion at the hotel and this time to David's Club manager. In her current role Shauna is responsible for revenue generation, cost control, schedules, hiring and progressive discipline, training, purchasing, beverage controls and beverage program as well as the " Event Bookings", Shauna has set up a great program in place that allows for her guests to select from multiple menu options, venue floor plans etc... Shauna is simply a joy to work with. I found Shauna extremely talented, intelligent and super passionate about hospitality industry. Shauna is definitely one of the brightest individuals I have ever worked with in in the industry . Future is bright ahead Shauna !!!"
Solinear Limited Specialist Architectural Solar Shading & Louvre Contractors
View- Website:
- solinear.co.uk
- Employees:
- 18
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Sales AdministratorSolinear Limited Specialist Architectural Solar Shading & Louvre Contractors Jun 2020 - PresentYork, England, United Kingdom -
Catering Sales ManagerLevy Restaurants Dec 2016 - Dec 2018Orlando, FloridaManage two properties, Amway Center and World Stadium food and beverage requests for retail, building partners and internal clients. Requests consist of building buy outs, backstage, game day, concerts, corporate and social events.Events include:MBA Orlando Magic home games Solar Bear Ice Hockey home gamesOMYF GalaSAP Concert Buy OutBoy Scouts of America GalaNFL Pro BowlCure BowlCitrus Bowl 1st Tier ConcertsAnd many more -
Event And Sales ManagerThe Boathouse At Disney Springs (Gibsons Resturant Group) Sep 2015 - Dec 2016Orlando, Florida AreaEfficiently operate and manage the private dining and events department of a high volume restaurant; whilst maintaining a per person check average of $112 and generating average monthly department revenues of $90,000+.Organized a variety of different private events, from; wedding brunches to corporate whole restaurant buy-outs. With party sizes ranging from 10 to 300+ people, through a variety of different styles, including; cocktail receptions, plated dinners, buffets and family style dining.Responsible for creating and maintaining relationships with local, national and world wide DMC's, independent event planners and stake holders or key decision makers. Competent in the ReServe system, Social Tables and Microsoft Office software packages, using these to compile BEO's, contracts and to secure deposits, as well as clearly and effectively communicating these to the staff concerned in order to achieve flawless event execution.
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Event SpecialistToday And Tonight - Dining, Entertainment And Life Style Publication Jun 2011 - Sep 2016Winter Haven, FlCreated leads, designed and sold advertising space for the publication.Organized and sponsored local events.Pints and paws - Market and promote event by using clients and social media. Gets local businesses to put together gift baskets for raffle prizes. Set up tent and serves food and beverage to promote publication and local businesses.Wing Fling - Charity event supporting the local Humane Society and local restaurants. Charter buses used to bring people to local restaurants to sample their chicken wings and other food. Raffles and games are played at all restaurants all donations and proceeds go to the local Humane Society. Responsible for one charter buses of 56 people getting them off and on the bus in an timely manner to ensure proper rotation of buses throughout event. Also provided entertainment with games and raffles for crowd on bus during transportation between restaurants stops.Smoke on the water - BBQ competition. Sets up tent and serves food and beverage to promote publication and local businesses.Beloved bartenders - Public votes for their favorite bartender throughout the county. Responsible for keeping local bars involved and promoting the contest. Counting and organize ballets that are submitted.
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Food And Beverage ManagerHilton Oct 2013 - Jun 2015Multi outlet manager, responsible for two high volume bars and a full service restaurant. Menus ranging from gastro pub to sushi. David's Club (American Gastro Pub) 300 seats, turning $3 million annual revenue.Organize private events, buys out, receptions and full plated dinners. Achievements:Brought overall dinner experience service (SALT) score up 6 points for the year 2014.Brought overall bar experience service (SALT) score up 7 points for the year 2014.Bars ranked #2 in Big box Hilton hotels 1000 rooms or more for the year 2014.Introduction of craft cocktail program. New product offerings such as infused "moonshine".Hosted the 2014 Hilton Worldwide Owners Conference. -
Food And Beverage SupervisorHilton Worldwide Sep 2012 - Oct 2013Hilton OrlandoBistro (Breakfast Buffet and Lunch)Developed new outlet training manual to propagate more professional service standards.Created multiple incentive programs and took control of recognition for team members, encouraging a culture based on performance.Developed a daily pre shift paper for better communication to both team members and upper management. Creating a "snapshot" for the outlet.Hosted bar 101 classes for all AM outlets Advised team members regarding empowerment and amenity guide lines.Advised on the compilation of introductory reviews, annual reviews, disciplinary actions and individual team member development. Achievements Became GIMI coach (Lead trainer)Joined the blue energy community Guest relations Team member relations Took the Hilton Journey Ambassador course. -
Banquet And Resturant BartenderHilton Worldwide Aug 2009 - Sep 2012Hilton OrlandoResponsibilities Opened and closed the bar within the allotted time. Maintained the cleanliness of the bar. Provided guests with enthusiastic and professional customer service, maintaining a thorough knowledge of beer, wine and liquor as well as a solid understanding of the food menu. Accurately and efficiently handled guests transactions. Safely and accurately handled all cash transactions, my personal cash bank and dropped cash owed in accordance with procedures. Accomplishments Responsible for training all new hires and providing additional training to existing bartenders if required. Created new drinks for special events and other outlet menus throughout the property. Skills Used Leadership skills. Punctuality. Clear communication, including use of the HEART model. Accurate and efficient cash handling. Speed and multi-tasking to handle high pressure situations.
Shauna Douglas Skills
Shauna Douglas Education Details
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University Of Central FloridaHospitality Administration/Management -
International Academy Of DesignGraphic Design
Frequently Asked Questions about Shauna Douglas
What company does Shauna Douglas work for?
Shauna Douglas works for Solinear Limited Specialist Architectural Solar Shading & Louvre Contractors
What is Shauna Douglas's role at the current company?
Shauna Douglas's current role is Sales Administration.
What is Shauna Douglas's email address?
Shauna Douglas's email address is sd****@****ail.com
What is Shauna Douglas's direct phone number?
Shauna Douglas's direct phone number is +140725*****
What schools did Shauna Douglas attend?
Shauna Douglas attended University Of Central Florida, International Academy Of Design.
What are some of Shauna Douglas's interests?
Shauna Douglas has interest in Social Services, Children, Environment, Education, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Arts And Culture, Health.
What skills is Shauna Douglas known for?
Shauna Douglas has skills like Hospitality Management, Food And Beverage, Hospitality Industry, Hospitality, Food, Event Management, Customer Service, Sales, Hotel Management, Restaurants, Menu Development, Resorts.
Who are Shauna Douglas's colleagues?
Shauna Douglas's colleagues are Mark Robinson, Andrew Moore, John Lowery-Brady, Andrew Halford, Richard Underwood, Thomas Dwyer, Fiona C..
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Shauna Douglas
Center Manager At Csl Plasma | Driving Operational Excellence In Plasma Center OperationsClinton Township, Mi1cslplasma.com
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