With almost 20 years in the hospitality industry, Shauna is renowned for her expertise in hotel sales and marketing. Throughout her illustrious career, she has navigated the intricacies of brands such as Marriott, Hilton, IHG, Carlson, and Choice, serving as Director of Sales for both full-service and limited-service properties.A skilled strategist, Shauna excels in identifying untapped business opportunities, orchestrating initiatives that elevate sales performance, and consistently exceeding benchmarks in customer satisfaction. Her unwavering commitment to genuine hospitality underscores every endeavor, as she prioritizes customer service and the development of lasting relationships.A proud alum of Johnson & Wales University, Shauna holds a bachelor’s degree in Travel & Tourism Marketing, a testament to her profound dedication to the field. With her proven track record of success and passion for delivering unparalleled guest experiences, Shauna continues to shape the landscape of hospitality, embodying the character of service excellence.