Restock items neatly on sales floor and making sure merchandise labels are correct.Aid in training team members on Softlines Sales Floor.Responsible for answering guest questions.Provide checkout assistance as needed.

➢ Completed operational requirements by scheduling and assigning employees; followed up on work results. ➢ Maintained office services by organizing office operations and procedures; prepared payroll; filed and maintained documents (ST 124s, spec sheets, shipping info, receipts, etc) sent invoices, and processed paperwork. ➢ Managed the reception area to ensure effective telephone and mail communications both internally and externally to maintain professional image. ➢ Ensured scheduling and billing were done properly and efficiently using reporting and daily logs.

➢ Oversaw the scope, timing, phasing, and/or remediation methods utilized on the completeness of an Asbestos Abatement Project.➢ Served as an on-site representative of client to ensure the asbestos abatement work was performed in accordance with specifications and in compliance with all Federal, State, and local regulations. ➢ Collected, documented, monitored, and delivered air samples. ➢ Performed the final visual clearance and final air monitoring to check for completeness of project and clean up.

➢ Performed great customer service for Springbrook call center locations in both Portland, OR and Buffalo, NY ➢ Gathered ample information from clients to give Customer Service Representatives (CSRs) a head start on resolving issues ➢ Executed key punching and proofing entire accounts with speed and accuracy ➢ Coordinated with management to communicate new procedures and policies with staff and clients ➢ Served as a direct contact between CSRs, training, and management to ensure solutions were met as soon as possible

Performed and maintained Top Three in sales and customer service.Certified in cashier training program.Coordinated with training department to communicate new procedures and policies.Maintained monthly progress reports to evaluate and enhance overall advisor skills.