• Extensive experience building, implementing, and managing large telecom provisioning processes and teams• Developed and managed UNE-P conversion project (processes and teams) for a major CLEC from inception to completiono Project resulted in $20 million/year of realized savings, exceeding executive level expectations• Established on-shore provisioning center in Virginia to provision LNP orders for high profile customer Vonage• Established off-shore provisioning center in Bangalore, India to provision LNP orders for 12 CLEC’s for both wireline and wireless ordering.• Proven ability to successfully lead teams through the processes and implementation of various OMS projects (UNE-P, Centrex, LNP, etc.)• Customer focused manager with a sense of urgency to meet delivery dates