Shauna Sever Email & Phone Number

Phoenix, Arizona, United States

United States

United States

Carefully monitoring large groups of children by paying attention to details while assisting some other children individuallyWork in teams to develop plans. Follow written plans as well as any changes verbally communicated.Able to adapt to changing schedules due to resource allocation and needs of students/instructorsEnsure safety rules are followed and escalate any safety issues

Skills: Manages multiple budgets, prevents overruns, and invents extra income appropriately.Savvy in social-media content management.Adept negotiator who can convince people to compromise and achieve desired outcome.Time management and multi tasking skills.Quick learner and goes above and beyond the call of duty.

Resolved non-routine issues like third party billing, computer system and customer service issues. Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items. Processed over 50 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction. Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments. Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient. Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy. Verified patient data and billing information to discover and resolve erroneous bills due to system errors. Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales. Stocked, labeled and inventoried medication to keep accurate records. Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality. Counted, measured and compounded medications following standard procedures. Processed incoming drug orders. Maintained proper drug storage procedures, registries, and records for controlled drugs.

Adhered to company standards and compliance requirements for operations and cleanliness of all areas. Kept employees operating productively and working on task to meet business and customer needs. Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant. Managed schedules, accepted time off requests and found coverage for short shifts. Trained and mentored new employees to maximize team performance. Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team. Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success. Maintained professional demeanor by staying calm when addressing unhappy or angry customers.