Shauna Willoughby

Shauna Willoughby Email and Phone Number

Sales Merchandiser @ Dietz and Watson
Independence, MO, US
Shauna Willoughby's Location
Independence, Missouri, United States, United States
About Shauna Willoughby

Resourceful offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.  Staff Recruiting Budgeting Inventory Control Sales Goals Employee Training Inventory Maintenance Sales Reporting Quality Management Product Knowledge Performance Management Sales Scheduling Staff Development Business Operations

Shauna Willoughby's Current Company Details
Dietz and Watson

Dietz And Watson

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Sales Merchandiser
Independence, MO, US
Shauna Willoughby Work Experience Details
  • Dietz And Watson
    Sales Merchandiser
    Dietz And Watson
    Independence, Mo, Us
  • Flying H Entertainment
    Marketing Manager
    Flying H Entertainment Aug 2024 - Nov 2024
    Odessa, Missouri, United States
  • Empower
    Sr. Hardship Specialist
    Empower Feb 2023 - Jul 2024
    Overland Park, Kansas, United States
  • Empower
    Retirment Specialist
    Empower Nov 2020 - Jul 2023
    Overland Park, Kansas, United States
  • Aramark Uniform Services
    District Manager
    Aramark Uniform Services Dec 2019 - Jan 2022
    Lansing, Kansas
    o Boosted bottom-line profits by devising and optimizing effective sales and merchandising programs.o Increased sales revenues $15 per route per week increasing product and services.o Oversaw distribution of uniform services supervising up to nine route sales representatives and managed distribution and performance metrics within territory.o Negotiated long-term contract renewals with sales affiliates and customers.o Modeled best practices for sales and customer service.o Coordinated with other district managers to actualize strategies for improving performance and growing circulation volumes and sales.o Held weekly meetings with Route Sales Representatives to identify techniques to overcome sales obstacles.o Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.o Met with customers to discuss service needs and develop effective and practical solutions.
  • Aramark Uniform Services
    Associate District Manager
    Aramark Uniform Services Feb 2019 - Dec 2019
    Kansas City, Missouri
    o Boosted bottom-line profits by devising and optimizing effective sales and merchandising programs.o Increased sales revenues $15 per route per week increasing product and services.o Oversaw distribution of uniform services supervising up to nine route sales representatives and managed distribution and performance metrics within territory.o Negotiated long-term contract renewals with sales affiliates and customers.o Modeled best practices for sales and customer service.o Coordinated with other district managers to actualize strategies for improving performance and growing circulation volumes and sales.o Held weekly meetings with Route Sales Representatives to identify techniques to overcome sales obstacles.o Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.o Met with customers to discuss service needs and develop effective and practical solutions.
  • Apple Central, Llc (Dba Applebee'S)
    Manager
    Apple Central, Llc (Dba Applebee'S) Jan 2018 - Feb 2019
    Independence, Missouri
    o Maintained team productivity and performance of quality of service by establishing clear benchmarks and providing detailed training.o Efficiently assist service team with problematic transactions to maintain customer satisfaction and quickly rectify issues.o Maintaining effective customer service by responding to service request quickly to increase overall sales by 11%.o Hired and trained new service members to improve efficiency of restaurant and cultivate productive and positive work atmosphere.o Managed team of up to 25 team members to comply with food safety, customer satisfaction and exceeding company expectations.
  • Staples Promotional Products
    Special Order Account Rep
    Staples Promotional Products Jan 2016 - Jan 2018
    Kansas City, Missouri Area
    o Drove sales by developing exceptional customer rapport to foster satisfaction.o Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.o Proposed available products and solutions to meet diverse requirements.o Communicated updates on promotional products.o Processed client payments and updated accounts.o Fielded customer questions regarding available merchandise, sales, current prices, and upcoming company changes.o Maintained customer satisfaction with forward-thinking strategies focused and addressing customer need resolving concerns.o Evaluated account and service histories to identify trends, using ate to mitigate future needs and resolving concerns.o Recommended product to customers, thoroughly explaining details to meet needs.o Boosted sale revenue by skillfully promoting diverse product options.o Offered advise and assistance to customers, paying attention to special needs or wants.o Educated customers on promotions to enhance sales.
  • Vfw
    Club Manager/Bartender
    Vfw Jul 2011 - Jul 2017
    Independence, Missouri
    o Delivered savings by negotiating cost-effective contracts with vendors.o Planned, organized, and coordinated special events and celebrations.o Effectively supervised staff of 5 personnel by implementing company policies, protocols, and work rules. o Oversaw customer care experience through efficient coordination of daily operations.o Maintained financial accuracy when handling over $6000 in cash handling each day.o Defined clear targets and objectives and communicated to other team members.o Greeted and welcomed new members, establishing, and updating memberships with commander.o Opened and closed location and monitored shift changes to uphold successful operations and maximize business.o Prepared quotes for new products and services and composed budgets.
  • Center For Behavioral Health Services
    Psychiatric Technician-Prn
    Center For Behavioral Health Services Sep 2015 - Feb 2017
    Kansas City, Missouri Area
    o Worked with clinical psychiatrist and to review patient progress and update treatment plans.o Guided group therapy for psychiatric clients with focus on self-advocacy, self-healing, and empowerment.o Effectively maintained caseload of 2-4 sessions per week using alternative therapies.o Documented all patient information, treatment plans, and patient responses.o Assisted clients to better understand roles as parents, focusing on developing skills to nurture and guide care plan.o Provided crisis support and emergency care for patients.o Advocated for placement of patients into community-based treatment settings.o Guided clients in development of skills and cognitive behavioral therapy techniques.o Assisted in coordination of all mental health support services provided by care team.o Maintained and updated patient records, including changes in service plans, treatment reports and progress.
  • Center For Behavioral Medicine
    Work Therapist
    Center For Behavioral Medicine Feb 2015 - Jan 2016
    Kansas City, Mo
    Training; assistance; job training; client support.
  • American Academy Of Family Physicians
    Meeting Registration Specialist
    American Academy Of Family Physicians Jul 1997 - Aug 2011
    o Processed registrations with attention to compliance with operational policies and company standards.o Updated computer system with latest CME and information to keep records current and accurate.o Ordered supplies based on stock quantities, expected usage and budget limitations.o Responded to requests for information from various individuals by providing hotel and registration documents.o Organized, reviewed, and filed paperwork for secure recordkeeping.o Greeted every guest with personable approach and provided knowledgeable service.o Verified paperwork accuracy and checked for completion prior to processing.o Trained employees and new officers on ecologically sound and sustainable operational procedures.o Managed quality assurance program, including on-site evaluations, internal audits, and customer surveys.o Resolved registration or hotel reservation problems, improved operations and provided exceptional client support.o Maintained excellent attendance record, consistently arriving to work on time.o Increased customer satisfaction by resolving any registration or hotel issues.

Shauna Willoughby Skills

Customer Satisfaction Administrative Assistants Project Management Microsoft Word Wordperfect Microsoft Excel Groupwise Web Content Databases Data Analysis Customer Service Healthcare Hospitality Event Planning Training Program Development Healthcare Management Microsoft Office Event Management Powerpoint Emr Ehr Hipaa Quality Improvement Prioritization Customer Care Problem Solving Handling Stress Management Nonprofits Public Speaking Team Building Research Community Outreach

Shauna Willoughby Education Details

Frequently Asked Questions about Shauna Willoughby

What company does Shauna Willoughby work for?

Shauna Willoughby works for Dietz And Watson

What is Shauna Willoughby's role at the current company?

Shauna Willoughby's current role is Sales Merchandiser.

What is Shauna Willoughby's email address?

Shauna Willoughby's email address is ma****@****hoo.com

What schools did Shauna Willoughby attend?

Shauna Willoughby attended University Of Phoenix, Lee's Summit High School.

What are some of Shauna Willoughby's interests?

Shauna Willoughby has interest in Social Services, Children, Civil Rights And Social Action, Education, Human Rights, Animal Welfare, Health.

What skills is Shauna Willoughby known for?

Shauna Willoughby has skills like Customer Satisfaction, Administrative Assistants, Project Management, Microsoft Word, Wordperfect, Microsoft Excel, Groupwise, Web Content, Databases, Data Analysis, Customer Service, Healthcare.

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