Shauna Hutton Email & Phone Number

Toronto, On, Ca

Mississauga, On

Mississauga, On

Guelph, On

Guelph, Ontario

National supplier of propane fuel, equipment and service, providing 24/7 customer care and emergency service. Accountabilities: Collaborate with Field Operations Management on day-to-day operations, staffing activities and the achievement of performance standards  Act as primary point of contact for drivers, dispatching daily work, addressing requests for overtime, vacation and any equipment issues as needed, working within the union rules Collaborate with Planner to review and verify routing, ensuring route efficiency and liaise with Service Coordinator for bulk delivery of new installs, tank swap outs and tank pick-ups  Conduct interval analysis as required of reoccurring orders to increase efficiency, ensure timely delivery and minimize Out of Gases occurrences Ensure integrity of data within Roadnet and Enterprise 1 in order to maintain accurate records of daily activities and customer location sites Promote adherence to all relevant Regulatory and Safety requirements and standard processes and procedures Support Provincial (B.C.) Bulk Delivery Team to resolve escalations in absence of Delivery & Service ManagerAchievements: Team member for the Tank Sensor Project (Algorithm group), working to develop a pull system for fuel delivery based on daily tank sensor readings and IRQ statistical analysis Temporary coverage, in conjunction with normal assigned duties, of the Newfoundland market during May 2011 and subsequent training and mentorship of new NL Bulk Coordinator Standardized month end procedure for Lower Mainland BC markets ensuring Regional compliance Provided training and support in the use of Enterprise 1 and SLIM to Regional staff, enhancing Region’s understanding and compliance to National Operations Centre & Sales & Accounting Centre processes

Brought in as one of seven System Variation Analysts company-wide to collaborate on implementing a new quality control program in all plants and across all functional areas.Accountabilities: Facilitate the deployment of the quality management system at 4 plants in the Quebec Manufacturing Division. Audit existing processes in order to determine acceptable variability ranges and map the interdependencies between functional areas. Work with process owners and stakeholders to define the statistical control charts and establish performance metrics for both production and non-production functions. Lead the process reengineering for the Sales, Marketing and New Product Development functions across all 22 facilities.Achievements: Authored and launched 25+ new processes in the Quebec Manufacturing Division. Centralized customer service for 22 facilities, a pre-requisite to fully integrating inventory, order entry and shipping systems across all divisions; immediate benefit was 30% reduction in the number of staff involved in customer service. Worked with a statistician to optimize route maps and decrease average transit times by 20%; migration to a just-in-time supply chain model enabled the company to close two warehouse facilities. Collaborated on implementing a shared ERP system to automate the documentation for inventory management, order entry, quality testing, shipping, and customs brokerage. Presented a compelling business case to pursue R-Mark and PE certifications, positioning the company to be able to compete for US government bids.

Supplier of custom-made milling, processing and material handling equipment to international market leaders in the pharmaceutical, food, fine chemical, personal care and cosmetics industries.Originally joined the company as a co-op intern, and offered a permanent position in pre-sales engineering upon graduation. Quickly evolved into the business right hand of the Sales Director, whose frequent international travel called for a point person at headquarters to handle RFPs, new client enquiries, and account support.Accountabilities: Liaise with product engineers to develop and fine-tune designs for custom milling and processing machinery. Spearhead the preparation of RFP packages, including technical specifications and pricing structures. Administer agent contracts, non-disclosure/confidentiality and corporate partnership agreements. Mission control for inquiries from the global sales team and international clients in 70 countries regarding products, production scheduling, shipping logistics, and technical support. Research and author marketing collateral, technical papers, training material and business presentations. Assist the executive team with business and fiscal planning. Plan and coordinate training seminars for international representatives, handling everything from presentation content to site logistics and travel Visa requirements.Achievements: Negotiated preferential pricing and product incentives with some of the leading players in the pharmaceutical industry. Collaborated with the R & D department to identify and capitalize on new business development opportunities for the “Fine Grind” product line. Represented Quadro Engineering at the Achema Trade Conference (Frankfurt, 2006), and the Interpack Trade Conference (Dusseldorf, 2008). Put together the proposal that netted the company its largest sale to date, a $1.1M contract for 28 machines for a pharmaceutical company in Israel.

Master Of Business Administration - Mba

B.A.Sc., Environmental Chemical Engineering

Master Certificate, Lean Six Sigma

Education record