Shauna Leek Email & Phone Number

Meriden, Ct, Us

Corte Madera, Ca, Us

• Generated a $25MM business and a positive comp. increase of 5%-10% annually with support from a team of 7 Leaders, 4 Interior Designers, 22 Consultants, Curators and a Support team. • Managed all areas of the business including design, sales, customer experience, recruiting and hiring, HR and operational compliance and fiscal oversight in both RH Core|Modern and Baby|Child|Teen Galleries.• Cross-functionally collaborated with the gallery sales and design teams as well as the home office partners to successfully develop the RH Interior Design platform.• Inspired and motivated the team’s vision, passion and designs by instilling the company values and beliefs that profits follow purpose.• Provided luxury client service during gallery and site visits, playing an integral role in solving client, order and product issues.• Maintained consistent and clear communication with HDL, vendors, supply chain partners and the call center support network to address all issues in a timely manner

New York, Ny, Us

• Generated a $25MM business and a positive comp. increase of 5%-10% annually with support from a team of 7 Leaders, 4 Interior Designers, 22 Consultants, Curators and a Support team. • Managed all areas of the business including design, sales, customer experience, recruiting and hiring, HR and operational compliance and fiscal oversight in both RH Core|Modern and Baby|Child|Teen Galleries.• Cross-functionally collaborated with the gallery sales and design teams as well as the home office partners to successfully develop the RH Interior Design platform.• Inspired and motivated the team’s vision, passion and designs by instilling the company values and beliefs that profits follow purpose.• Provided unparallel client service during gallery and site visits, playing an integral role in solving client, order and product issues. • Maintained consistent and clear communication with HDL, vendors, supply chain partners and the call center support network to address all issues in a timely manner

New York, Ny, Us

• Directed all operations of both the Greenwich and Westport, CT locations.• Demonstrated and coached meaningful customer service principles to team members, fostering company culture and growth within stores.• Achieved the distinction of top-ranked performance for area stores, outperforming conversion and KPI targets.

New York, Ny, Us

• Managed the flagship location in Meatpacking district, driving sales of $6MM while simultaneously addressing and fulfilling the needs of executive leadership. • Established consistent revenue streams through client loyalty and resulting referrals.• Collaborated with Marketing and PR teams to ensure the successful coordination and launch of branding events and special corporate initiatives such as Theory Icon Project and Theory Fashion Insider.

New York, Ny, Us

• Opened the brand’s second retail location, achieving a gross sales volume of $2MM and surpassing first-year revenue targets by 15%.• Managed the sales and store operations, upholding the company's brand integrity as a leader in luxury customer service and fashion. • Partnered with executive level teams to establish and implement store policies and procedures, guidelines to govern visual merchandising, and loss prevention strategies.

Philadelphia, Pa, Us