Shauna Rafferty Email & Phone Number

Glasgow, GB

Glasgow, United Kingdom

Brand strategy and design.

Glasgow, Scotland, United Kingdom

Successfully manage projects and deliver them smoothly - on brief and on budget.Build and nurture key relationships with clients to fully understand the objectives of each project. Interpret project briefs and manage expectations, deliverables and challenges.Effectively brief tasks in to internal teams.Continuously follow-up on agreed activities, project.

Glasgow, United Kingdom

Campaign project management of intuTrafford Centre, intuMilton Keynes and Europe’s largest retail centre, intuMetrocentre - delivery of print and digital design, marketing and advertising.Working with peer agencies to deliver high spend media campaigns for the University of Edinburgh Business School.Delivery of production ready assets to external suppliers.

Edinburgh, United Kingdom

Edinburgh, United Kingdom

Project management of print and digital design, at times working closely with clients internationally. Multi-channel social media management - creation of content, strategies and calendars. Implementing and maintaining SEO best practice across a host of sites.In-house and brand copywriting. Blog writing for client and agency - covering news, marketing.

Managing substantial property portfolio - both commercial and residential. Producing information packs and marketing materials for present and prospective tenants.Building and maintaining relationships with tenants, managing payments and expenses.

Glasgow, United Kingdom

Managing around 300 accounts across Scotland and England - from small independent retailers to medium sized high street chains.Responsibility of 3 key service areas; North Lanarkshire, South Lanarkshire and Cumbria. Visiting regularly to inspect tablets, provide training and maintain client relationships. Working to strict time deadlines managing large.

Glasgow, United Kingdom

Glasgow, United Kingdom

Tending to customer and product queries, whilst ensuring a quality level of customer service both at the till and on the shop floor.Using the voice headset to locate and maintain stock.Calling customers to assist them with their orders and reservations.Achieving a high level of sales and Product Care targets, as part of a sales team and also as an.

Fresno, California

• Tending to current and potential customer queries through various means of communication – telephone, email, fax, written letters etc.
• Creation and updating of databases, both online and using Excel
• Creating newsletters for the parents of the campers and mailing these through
• Calculating total invoices and gathering Counsellor surveys to mail these to 200 campers per session, totaling 800 children.
• Manning the Camp Store. Receiving deliveries, stock-taking, organising retail space and running the Store as a 2-man pop-up project that I was responsible for.
• Organising the mail for both campers and staff.

Aidrie Main Location

• Vehicle Sales
• Customer Management
• Event Organisation and Management
• Project Management
• Social Media Management

• Till trained to provide customer service at the main stand.
• Tending to customers on the floor.
• Maintaining a high standard of cleanliness and keeping up the eco-centric programme.
• Working as part of a team to meet group targets, and individual goals

Hnd Graphic Design For Print & New Media, Graphic Design

First Class Bachelor Of Arts (B.A.) Hons, Business Studies

Studied thoroughly all the elements of the contemporary Business environment. Ranging from the foundations; Administration Management.

Education record

Activities and Societies: Voluntary childcare at Nursery level. Participation in fundraising events as part of a team of my peers..