Shauna Carlson

Shauna Carlson Email and Phone Number

Operations @ Cupertino, CA, US
Cupertino, CA, US
Shauna Carlson's Location
Cupertino, California, United States, United States
Shauna Carlson's Contact Details

Shauna Carlson work email

Shauna Carlson personal email

About Shauna Carlson

I am a passionate and skilled professional with more than seven years of experience in email automation and marketing who strives to deliver high-quality and effective campaigns for leading brands. Adept with collaborating with multiple stakeholders and teams to execute enterprise-level email campaigns using various platforms and tools.My core competencies include content management email production, deployment, tracking, and optimization, as well as web design and development. I have a strong knowledge of email best practices, CAN-SPAM regulations, and HTML/CSS. I also have multiple certifications in email marketing, web design, and programming. I enjoy learning new technologies and techniques to enhance my skills and improve the performance of my campaigns. My goal is to create engaging and impactful email experiences that drive results and growth for EA and its customers.

Shauna Carlson's Current Company Details
Garrod Farms Estate Winery & Stables

Garrod Farms Estate Winery & Stables

Operations
Cupertino, CA, US
Shauna Carlson Work Experience Details
  • Garrod Farms Estate Winery & Stables
    Operations
    Garrod Farms Estate Winery & Stables
    Cupertino, Ca, Us
  • Electronic Arts (Ea)
    Email Marketing
    Electronic Arts (Ea) Sep 2019 - Apr 2024
    Redwood City, Ca, Us
  • Oracle
    Senior Expert Services Specialist
    Oracle Feb 2017 - Sep 2019
    Austin, Texas, Us
  • Datafinitygroup
    Senior Email Deployment Specialist
    Datafinitygroup Nov 2013 - Jul 2016
    San Jose, Ca, Us
    Responsible for executing email campaigns for Adobe, via Adobe Campaign and ExactTarget (now SalesForce). This included end-to-end email campaign building and program management such as production, deployment, tracking, link building, HTML creative updates and more. * Conducted inbox testing across major domains to ensure deliverability prior to deployment.* Monitored campaign performance throughout the day.* Investigated campaigns that under-performed and reported findings to stakeholders.* Provided CMS and ESP training along with on boarding for new stakeholders and employees.
  • Robert Half International
    Web Production Artist - Html Email Developer
    Robert Half International Jan 2013 - Nov 2013
    Menlo Park, Ca, Us
    Hand coded email templates from Photoshop mockups using HTML and CSS for B2B and B2C campaigns, triggered event emails, and surveys while applying best coding practices to ensure consistent rendering across multiple email clients. Identified static email components and converted them into dynamic ones in Epsilon Dream, saving the team production time.Also performed email design, refined copy, and performed QA for out going email campaigns across multiple operating systems and email platforms. Provided lettering corrections, graphic touch-ups, laying out advertising, and other edits for email and web material.
  • Friendfinder Networks, Inc.
    Front End Web & Html Email Developer
    Friendfinder Networks, Inc. Aug 2007 - Jan 2012
    Delray Beach, Florida, Us
    Developed and coded dynamic HTML email used for 40k sites, maintained the outgoing email template library, and provided feedback on creative design and content. These efforts resulted in higher open rates, increased revenue, and lower spam scores.I also coded web pages, co-branded affiliate web sites, and advertisement creatives in a proprietary Content Management System from Photoshop (PSD) mockups using HTML, CSS, PERL, Flash, and JavaScript for the Marketing Communications (MarCOM) department.
  • Friendfinder Networks Inc.
    Affiliate Marketing Analyst
    Friendfinder Networks Inc. 2002 - 2006
    Delray Beach, Florida, Us
    Generated weekly and monthly reports to analyze ROI, website and affiliate conversion rates. Performed payment and fraud analysis checks for 23 websites and their payment programs, and coordinated payments for affiliate partners. Motivated affiliates to run offers, created marketing materials to engage new and existing affiliates, and assisted in recruitment of new affiliates.
  • Clarent Corporation
    Voip Product Support Engineer
    Clarent Corporation Jan 2001 - Dec 2001
    Us
    Provided Tier 1 Support for Clarent Gateway products. Configured Voice Over IP networks using Clarent gateways for customer trials and trade show demonstrations. This entailed installing mySQL, on Windows NT servers, populating routing scripts, configuring the VoIP gateway and Clarent Command Center software.
  • Northpoint Communications
    Manager, End User Technical Assistance Center (Eu-Tac)
    Northpoint Communications 1999 - Jan 2001
    Us
    Supervised a dedicated support team of 25 employees for major West Coast ISP accounts. Implemented partner management strategies regarding service-affecting issues and devised action plans to reduce call queues and trouble ticket volumes.Created Methods and Procedures documents resulting in improved client management.
  • Northpoint Communications Ltd
    Dsl Network Technician - Eu Tac
    Northpoint Communications Ltd 1997 - 1999
    As a DSL technician I provisioned circuits by working with ILECs via Harris Metallic testing, and ISPs doing router troubleshooting by testing, applying firmware updates and reconfiguring the equipment.Created Methods and Procedures documents resulting in improved client management.

Shauna Carlson Skills

Email Marketing Can Spam Email Production Social Media Marketing Technical Support Customer Service Management Affiliate Marketing Dreamweaver Photoshop A/b Testing Css Mysql Google Analytics Web Analytics Html User Interface Design Ppc Seo Perl Web Design Crm Javascript Front End Php Online Advertising Cms Html Emails Newsletter Production E Commerce User Experience Adobe Photoshop Content Management Systems Pay Per Click Search Engine Optimization

Shauna Carlson Education Details

  • University Of California, Santa Cruz
    University Of California, Santa Cruz
    Web Design And Development
  • San Jose State University
    San Jose State University

Frequently Asked Questions about Shauna Carlson

What company does Shauna Carlson work for?

Shauna Carlson works for Garrod Farms Estate Winery & Stables

What is Shauna Carlson's role at the current company?

Shauna Carlson's current role is Operations.

What is Shauna Carlson's email address?

Shauna Carlson's email address is sr****@****hoo.com

What schools did Shauna Carlson attend?

Shauna Carlson attended University Of California, Santa Cruz, San Jose State University.

What are some of Shauna Carlson's interests?

Shauna Carlson has interest in Children, Civil Rights And Social Action, Environment, Science And Technology, Animal Welfare.

What skills is Shauna Carlson known for?

Shauna Carlson has skills like Email Marketing, Can Spam, Email Production, Social Media Marketing, Technical Support, Customer Service Management, Affiliate Marketing, Dreamweaver, Photoshop, A/b Testing, Css, Mysql.

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