Retail Store Associate
Current- Assisted with pricing strategies to identify competitive pricing and adjust pricing for maximum profitability.- Operated Lightspeed Retail (R-Series) software to efficiently process customer transactions.- Provided exceptional customer service by offering expert advice and guidance on pool and spa chemicals, equipment, and maintenance.- Maintained cleanliness and chemical balance of in-store pool and spa.- Answered telephone calls and emails in a timely and professional manner, assisting customers with inquiries and directing calls to the appropriate departments.