Shaun Coutts Email & Phone Number

Waikato, New Zealand

Hamilton, Waikato, New Zealand

Responsible for leading our cloud and security strategy for Dynamo6, whilst also providing specialist consulting services into the areas of Modern Workplace, Cybersecurity and Infrastructure Modernisation

Waikato, New Zealand

Responsible for leading sales and partner strategy for Dynamo6. Enabling strategic decisions for services and partner eco system vendors/distributors for areas such as Modern Workplace, Cloud Engineering, Application and Infrastructure modernisation.

Hamilton, Waikato, New Zealand

Responsible for leading client and relationship management strategy and managing strategic partnerships with global and local technology vendors/distributors. Actively helping organisations grow and evolve through the adoption and use of enabling digital technologies, delivering stronger relationships with their customers' and internal stakeholders. Generating new services and resolving business challenges.

Waikato, New Zealand

Actively working with organisations to grow and evolve through the adoption and use of enabling digital technologies, delivering stronger relationships with their customers' and internal stakeholders. Generating new services and resolving business challenges.

Bay Of Plenty, New Zealand

• National role in both Business Development & Account Management working with Medium to Large Corporate customers, ranging anywhere from 100 - 5000+ employees, this is across a variety of Industries throughout New Zealand. • Consulting & Stakeholder Management: Working with HR, Recruitment, IT & Marketing teams to discuss existing recruitment & branding processes, aligning software and modular solutions to deliver the right outcomes for all involved. This covers areas including Job posting (Advertising Strategy via Careers Website, Seek, TradeMe & International Job Boards), candidate management, interview processes, employment agreement automation, talent pool management and job requisition (approval processes). • Project Management: Working with clients alongside our development team as a key contact to manage end to end project delivery requirements against agreed timescales and budgets, also passing on customer feedback for product development. Tasked with negotiating and aligning commercial and contractual teams to deliver customer requirements and agree terms

London, United Kingdom

• Account Management & Business Development Role working with Central London Corporate accounts also operating throughout Europe, ranging from 200 - 12000+ employees, this was across a variety of Industries. Mid Market Enterprise division of Vodafone UK – London Team• Commercial Negotiation – Retention and New Business Development: Responsible for commercial and professional relationship with corporate customers, as well as delivering a retention and new business development target. Actively engaging with C-Level delegates and wider stakeholders to understand organisational goals and strategy across multiple industries, aligning technology as an enabler to deliver these. Working with Innovation teams within Vodafone Global & UK teams on future technologies - including Smart City initiatives & specific focus areas such as IoT (M2M), Energy Management, Data Analytics, Enhancing Customer Experience & Ubiquitous Connectivity. Heavily involved in spearheading contract negotiation through to project delivery.• Project Management: Working with a team of overlays across multiple business units as the key facilitator to manage end to end project delivery requirements. Tasked with negotiating and aligning commercial and contractual teams to deliver customer requirements and agree terms• CRM Management: Actively maintain and use Salesforce, including customer records, provisioning (commercial quotation via CRM), report bugs/fixes, sit on Mid Market Enterprise feedback team for Salesforce users• People Management: Mentoring and assisting junior team members with client visits, contract negotiations, internal communication and escalations

London, United Kingdom

• National role covering UK and IE as a business services consultant to corporate entities within the energy and utilities sectors. Role required engaging with corporate organisations with UK and IE wide operations with 5000+ employees. Consulting with decision makers in multiple business units often up to C-level and Stakeholder level to discuss needs and recommend Toshiba products accordingly• Consulting: Aligning Toshiba’s core product portfolio and enabling technologies to lift revenue and build relationships with existing customers and to win new business for the company. Product portfolio included all Digital Toshiba offerings including Print Media, IT, ERP systems and Software via Kodak Alaris partnership.

King Country, New Zealand

• Sales Management Role - Managing a team of 9 staff to achieve targets focussing on new and re-signing of mobile, fixed, data and ICT services. Also responsible for performance management and recruitment of staff• Budget Management: Managing Profitability of branch – Managing Profit and Loss ledger across all forms of expenditure. Responsible for managing profit and loss reporting for the branch. Maintaining profitability from month to month. Achieved P&L target for Business Hub across 2 year period• CRM Management: Tasked with managing, developing and updating Dynamics CRM programs. Created a stable customer base utilising customer resource management tools and by achieving outstanding sales results. Customer base increased by 30% in 30 month period• Training: Sales training and coaching for all staff across Sales Processes, Products and Marketing. Three of my staff were promoted internally to higher roles after being trained under my leadership.• Marketing Management: Developing and implementing marketing and communication strategies across a variety of channels to promote the business hub in the area. This included working with Destination Taupo (marketing arm of the council) for a nationwide tourism campaigns. Developing and implementing social media strategies for the business• Partnership Management: Member of the Local Chamber of Commerce and Town Centre Organisations for Taupo. Maintaining relationships and actively working with partners including: Microsoft, Cisco, Apple, Samsung, Blackberry (RIM), Oracle amongst many others

New Zealand

Hamilton

Post Graduate Diploma In Management Studies, Business Administration And Management, General

Business/Commerce, General

Education record