Shaunda Pendleton Email & Phone Number

Parkville, MD, US

• Achieve personal sales goals, as well assist employees with closing sales and customer service.
• Conduct employee reviews, meetings, and trainings
• Maintain location operation including but limited to inventory, daily paperwork, schedules, and loss prevention.
• Engaged positively with each customer, providing professional and polite support for sales and service needs.
• Enter data and update customer information in Salesforce database.
• Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.

Baltimore, Maryland, United States

• Obtained new Merry Maids customers for weekly, biweekly, monthly or one time cleaning service.
• Conducted sales calls during the day, evening, or weekends in assigned territory.
• Determined the price for cleaning services using company pricing instructions.
• Followed up on all leads for Merry Maids service with letters, e-mails, faxes, phone calls. Maintained prospect and customer call back files.
• Contacted customers after the service id performed to ensure customer satisfaction and to develop additional prospect.
• Maintained sales activity records