Shaunda Williams

Shaunda Williams Email and Phone Number

Technology Solutions Expert | Network Security | MIS | Certified Scrum Master @ Sowell Management
Shaunda Williams's Location
Little Rock, Arkansas, United States, United States
Shaunda Williams's Contact Details

Shaunda Williams work email

Shaunda Williams personal email

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About Shaunda Williams

Accomplished IT professional with over 15 years of extensive experience in server administration, network architecture, and cybersecurity management. Demonstrated expertise in leading high-performing teams and delivering innovative IT solutions that align with organizational objectives. As a Certified Scrum Master, I excel in driving agile methodologies to enhance project delivery and operational efficiency. Committed to ensuring robust, secure, and scalable IT infrastructures that empower educational and business initiatives.CORE COMPETENCIESServer & Network Administration: Expert in managing enterprise-scale server environments, including installation, configuration, and maintenance of physical and virtual servers (VMware, Hyper-V).Cybersecurity Expertise: Proven ability in implementing comprehensive cybersecurity frameworks and auditing processes to protect sensitive data and ensure compliance with industry regulations.Disaster Recovery Planning: Skilled in developing and executing effective backup and recovery strategies to safeguard critical systems and data.Cloud Solutions Proficiency: Experienced in leveraging cloud services (AWS, Azure) to optimize infrastructure performance and reduce costs.Agile Project Management: Adept at employing Agile principles to enhance team collaboration, streamline workflows, and deliver high-quality results within tight deadlines.Technical Support & Troubleshooting: Strong analytical skills in diagnosing and resolving complex technical issues to ensure minimal disruption to operations.IT Governance & Compliance: Expertise in establishing and enforcing IT policies, procedures, and best practices to enhance security and operational integrity.

Shaunda Williams's Current Company Details
Sowell Management

Sowell Management

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Technology Solutions Expert | Network Security | MIS | Certified Scrum Master
Shaunda Williams Work Experience Details
  • Sowell Management
    Data And Technology Administrator
    Sowell Management Aug 2024 - Present
    North Little Rock, Arkansas, Us
    Key Responsibilities:Comprehensive Technology Support: Provide expert support across all technologies, ensuring seamless operation and optimal performance of IT systems.Documentation Excellence: Develop and maintain thorough documentation for systems and related processes, facilitating clarity and knowledge transfer within the team.Cybersecurity Management: Implement and oversee robust cybersecurity measures to protect sensitive information and ensure compliance with industry regulations.Network Security Management: Enhance network security protocols, conducting regular assessments and updates to safeguard organizational data.Licensing Oversight: Manage all local software and hardware licensing, ensuring compliance and maximizing resource utilization.Disaster Recovery Planning: Maintain robust server and system backup protocols, as well as disaster recovery preparations, to ensure business continuity.Inventory Management: Administer the complete purchasing inventory for hardware, software, and other IT resources, optimizing procurement processes and cost-effectiveness.Network Troubleshooting Expertise: Conduct in-depth network troubleshooting to diagnose and resolve issues efficiently, enhancing overall network reliability and performance.
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  • Self Employed
    Technology Solutions Expert
    Self Employed Apr 2006 - Present
    Research and assisted in implementing cost-effective and secure enterprise technology solutions, including cyber security auditing, mobile security, and device management.Improved productivity by identifying deficiencies and implementing innovative solutions.Worked proficiently with C-suite executives and other upper-level management to maintain industry-standard best practices through ongoing research and engagement.Leveraged Certified Scrum Master expertise to drive agile project management methodologies, optimizing project workflows and enhancing team productivity.
  • Smiley Technologies, Inc.
    Endpoint Security And Server Operations Engineer
    Smiley Technologies, Inc. Sep 2022 - Dec 2022
    Little Rock, Ar, Us
    Developed and maintained cyber security solutions, including Cyber Security Auditing, to ensure data protection.Assisted in resolution of malware and other advanced endpoint protection issues.Validated data redundancy and backup/recovery systems.Installed, updated, and troubleshooted various hardware and software.Monitored system hardware availability, functionality, and health.Managed Microsoft Operating Platforms (Office 365) and third-party software patch management.Ensured privacy compliance of Personal Identifiable Information (PII).Facilitated Information Technology Audits and maintained security governance, risk, and compliance protocols.
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  • Acuant
    Technical Solutions Engineer
    Acuant Dec 2021 - Aug 2022
    Atlanta, Georgia, Us
    Communicated solution messaging at both technical and business levels.Provided industry expertise and guidance to clients using Restful APIs, Mobile SDKs, and acted as a Subject Matter Expert (SME) for products and services.Supported Sales by removing obstacles through internal consulting, training, and knowledge support.Collaborated with Sales to build long-term account relationships, delivering ongoing business value.Contributed to technical sections for RFP/RFI/RFQ responses for assigned accounts.Worked with internal Product and Engineering teams to diagnose and resolve problems.Articulated market requests and needs to Engineering and Product organizations.Contributed towards solution design and technical documentation, utilizing Salesforce and Jira to manage customer accounts and issues for troubleshooting, support, and escalations.
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  • North Little Rock School District
    Network Systems Administrator
    North Little Rock School District May 2016 - Jan 2022
    North Little Rock, Us
    Administered network systems for over 9,000 users and 30,000+ devices across 25 locations.Managed Nutanix, VxRail, and VMware environments.Configured and maintained Aruba switches and access points.Supported various platforms and tools including Server 2019, Active Directory, VOIP, DHCP, VPN, Veeam Backup and Replication, and more.Managed wireless access points using Aruba Mobility Master and Aruba Central.Oversaw a team of computer support technicians.Led project management of equipment updates, software implementation, and system development.
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  • Arkansas Department Of Education
    Software Support Analyst (Network/Systems Administration)
    Arkansas Department Of Education Feb 2010 - Jan 2022
    Us
    Worked cross-functionally with technology and business professionals to develop and implement systems supporting key business strategies.Researched and implemented cost-effective and secure enterprise technology solutions, including mobile security and browsing management.Provided advanced technical support for over 500 users, managed VMware ESX/vSphere environments, EqualLogic storage systems, and tape backup systems.Supported various platforms, programs, and tools including Server 2012, Windows 8, Mac OS, MS Office, VMware, Symantec Backup Exec, McAfee E- Policy Orchestrator, Cisco Routers, and switches, and more.
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Shaunda Williams Skills

Microsoft Office Windows Public Speaking Customer Service Servers Team Building Training Networking Technical Support Strategic Planning Active Directory Research Management System Administration Leadership Development English Vmware Windows Server Project Management Photoshop Storage Virtualization Data Warehousing Linux Data Center Virtualization Mac Os Outlook Microsoft Word Microsoft Excel Powerpoint Teaching Windows 7 Program Management Leadership Access Team Leadership Microsoft Access Microsoft Outlook Microsoft Powerpoint Dynamic Host Configuration Protocol Virtual Private Network Vmware Vsphere Cisco Routers Microsoft Exchange Google Analytics Google Adwords Cross Functional Team Leadership Nutanix Veeam Hp Procurve Google+ Google Admin Shopify Wordpress Design Arbua Dell Poweredge Servers

Shaunda Williams Education Details

  • University Of Arkansas At Little Rock
    University Of Arkansas At Little Rock
    Management Information Systems

Frequently Asked Questions about Shaunda Williams

What company does Shaunda Williams work for?

Shaunda Williams works for Sowell Management

What is Shaunda Williams's role at the current company?

Shaunda Williams's current role is Technology Solutions Expert | Network Security | MIS | Certified Scrum Master.

What is Shaunda Williams's email address?

Shaunda Williams's email address is sw****@****ant.com

What is Shaunda Williams's direct phone number?

Shaunda Williams's direct phone number is +150161*****

What schools did Shaunda Williams attend?

Shaunda Williams attended University Of Arkansas At Little Rock.

What are some of Shaunda Williams's interests?

Shaunda Williams has interest in Children, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Arts And Culture.

What skills is Shaunda Williams known for?

Shaunda Williams has skills like Microsoft Office, Windows, Public Speaking, Customer Service, Servers, Team Building, Training, Networking, Technical Support, Strategic Planning, Active Directory, Research.

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