Shaun D. Ahmad Email & Phone Number

Texas, United States

Texas, United States

• Partner with the SAS Core team to drive significant growth among the top third-party sellers on the Amazon Marketplace, managing a portfolio within SAS Core and delivering data-driven strategic insights.• Apply advanced consultative relationship-building and influencing skills to foster and maintain trust-based relationships with sellers.• Work with each selling partner to implement tailored joint business plans while integrating insights from analysis of each seller’s YoY financials, sales data, and benchmarking to achieve short-/long-term goals.• Educate sellers on various tools, policies, processes, and growth opportunities available through Amazon's programs and products, ensuring they are fully equipped to maximize their potential on the platform.• Function as the primary point of contact and customer advocate for addressing seller inquiries, requests, and escalations, engaging with multiple internal stakeholders to analyze data and troubleshoot issues.

Dallas, Texas, United States

• Trained, developed, and led a team of Amazon Associates at the DFW6 and FTW1 facilities, engaging with them during shifts to maintain high standards in safety, quality, and performance.• Established a standard work protocol and an hourly shift balance calculation tool that improved transparency and provided actionable insights to stakeholders for achieving daily shift operational plan goals.• Developed a new coaching protocol, resulting in improvements across multiple metrics such as receive rates, units per hour (UPH), transactions per hour (TPH), and defects per million opportunities (DPMO).• Revitalized an underperforming dock team into the top-performing shift across all metrics by tracking and managing KPIs, resulting in reduced receive dock costs and increased carton throughput.• Championed sustainability initiatives as a Sustainability Ambassador for Amazon's corporate-wide IXD site while also serving as the site leader and contact for the Black Employee Network (BEN) at DFW6.

Dallas, Tx

• Led strategic business planning, new business development initiatives, talent acquisition and HR support, financial/budgetary planning and analysis, and operational excellence/cost reduction initiatives. • Created a comprehensive corporate business plan and associated operational processes to support business development initiatives targeting markets such as healthcare, legal, finance, and accounting.• Devised and implemented strategic initiatives to enhance sales operations efficiency and reduce costs, resulting in a 37% reduction in costs and 27% growth in sales. • Recruited, trained, and deployed 85+ global resources in the US and India while collaborating with HR to ensure top-tier employment policies, benefits, and regulatory compliance.

Dallas/Fort Worth Area

• Influenced organizational strategy as a member of the executive leadership team, providing strategic direction, ensuring financial and operational integrity, and crafting business-critical systems and procedures.• Partnered with executive leadership to align operating protocols with industry standards and implement a customer-oriented business plan, achieving a significant increase in the client base.• Staffed and managed daily operations of 2 divisions, hiring and managing a remote team of 121 employees and establishing a customer-focused culture while maintaining a turnover rate of under 5%.• Planned and executed strategic initiatives to deliver operational excellence and drive cost reductions, reducing operational budget expenses by 32%.o Implemented 2 RIS/PAC systems and managed all related systems configuration and training efforts. o Negotiated a 34% reduction in radiology diagnostic interpretation expenditures.o Enhanced team performance, achieving 115% growth in annualized revenue.• Executed initiatives to enhance customer service delivery and drive customer success, including establishing client relations dispatch teams to provide 24/7 support and streamlining exam ordering processes. • Coordinated the sourcing, development, and management of a fleet of 32 mobile diagnostic vehicles operating 24/7 across Texas.

Greater Los Angeles Area

• Managed all sales channels while implementing strategic efficiency plans for order fulfillment, achieving 121% top-line revenue growth in the first year and 219% in the second year.• Introduced a newly branded website integrated with Google Adwords and Analytics, enabling monitoring of sales initiatives based on KPIs and projections and delivering an 18% increase in direct website sales.• Initiated and managed Amazon and eBay seller accounts by importing comprehensive product libraries, high-quality images, detailed descriptions, and dynamic pricing engines.• Drove A/B marketing email campaigns targeting both existing and prospective customers, which successfully increased sales generated from email efforts by 26%.

Los Angeles, Ca

• Directed all marketing and customer success initiatives for product lines such as Avita Natural Artesian Alkaline Water, Jewel Lines, Precious Vodka, and A-List Seafood while managing $1.2M+ in marketing assets.• Built partnerships with distributors and retail chains while entering new markets by partnering with sports teams such as the Golden State Warriors, Detroit Pistons, and LA Dodgers, adding $2M+ in new revenue.• Optimized budgetary spending in the marketing division by 14%, which significantly contributed to cost savings and allowed for the reinvestment of funds back into business growth and marketing initiatives.• Worked with the State of Michigan to obtain the prestigious ‘Pure Michigan’ designation for the Avia product line, securing the rights to brand Avita bottles and marketing materials with the 'Pure Michigan' logo.

Long Island, Ny

• Provided strategic direction to a 5-person sales team, fostering a customer-oriented culture and integrating customer service best practices and 24/7 support capabilities to deliver 4x growth in sales during tenure.

Cincinnati, Oh

• Responsible for developing and implementing business strategies for the expansion into new markets.

Dayton, Oh

➤ Managed and grew a sales territory throughout Southwest Ohio including oxygen, nebulizers, nebulizer medication, CPAP, BiPAP and other associated medical devices and services.

Master Of Business Administration - Mba, Business Administration, Management And Operations, Gpa: 4.0

Bachelor Of Science - Bs, Marketing