Report development and automationReport on and identify measures to improve data qualityDatawarehouse development and population and implementation of measures to improve server securityApi developmentDevelop and share IT architecture to identify areas of business improvementDevelop measures such as for example web portal interfaces to improve business processes

Aid centre's function by providing database administration and analytic support. Database administration comprises parsing data feeds including xml, database design and population, user database interface design and implementation, web site and server creation and development, and the maintenance of these services. The tools used in this capacity included PostgreSQL, Python 2 and 3, bash scripting, Web2py, Javascript, CSS, JQuery and D3JS.

Carry out billing and reporting duties and produce extracts for adhoc requests. Tools used in this capacity included Python and MySQL.

Program radio telescope circuitry to provide data and control feedback and carry out motor control requests. Created a software simulator with accompanying documentation to facilitate testing of the circuitry during development process. Created software documentation and accompanying manual for programming code and simulator. Investigate and research radio telescope's operation, characteristics and feedback data. Created software to remotely control radio telescope and implement strategies to track and scan celestial objects. Tools used in this capacity included Python, SKA’s inhouse KatCP and Katpoint python libraries, C and VHDL on devices such as Motorola controllers and Arduinos for prototype building.

Reviewed, reported and automated reporting of the Woolworths debtors book, and provided recommendations to in-house and external debt collections agencies on future strategy considering their performance on keeping delinquency in the debtors book within desired levels. Forecast delinquency levels and devised campaigns to manage delinquency. Built statistical models to forecast delinquency profiles of in-order customers and introduced delinquency combating call centre execution strategies against them - earmarked as potential best practise by Barclaycard. Provided the annual selection of accounts earmarked for sales to external companies for revenue collection because further in house collections actions were calculated to be fruitless. Introduced graphical automated daily portfolio reporting including projections which aided understanding of and interpretation of trends to stakeholders and guided resource planning. Reported on portfolio performance and identifed trends. Reviewed how business operations and strategy execution tracked against policy requirements. Provided operations team with insights on operational efficiency. Set call centre collections targets based on projections of customer payment behaviour. Planned strategic call centre call and sms execution. Expanded in scope and redesigned to simplify usability a tool call centre agents used to offer customers an individualised and richer set of repayment scheduling plan options. Introduced automated extract list generation which optimised company processes. Presented to and prepared staff on strategies, their business impact and implementation, trained staff in use of tools and mentored junior analysts in reporting and presentations. Tools used in these capacities of Data Mining Analyst and Collections Analyst at Woolworths Financial Services included SAS, MS Office, Excel and VBA.

Profiling and selecting customers for advertising campaigns using SMS and mailing channels;including the seasonal WFS prospecting campaigns. Periodically updated entire data warehouse customer information.