Shaun Dudley Email & Phone Number

Backed by the world-class technology and services organization at AHEAD, I assist clients achieve their technology enabled business outcomes by providing a trusted holistic and industry experienced based advisory and analysis service. Operating from a technology and tooling agnostic default position, AHEADs Advisory and Strategy team augment our client engagements with an experienced based perspective providing value at the onset of the engagement and ensuring the engagement stays on-target and finishes to the expectation of the client.

Management of Enterprise Technology Services Teams comprising on-shore, nearshore and offshore MSPs that support WTW's regional Data Center and CoLo facilities, Compute Platforms, Disaster Recovery, Data Storage & Protection services. Direct technical operations for global teams of 120 employees and managed service contractors supporting 12k servers, 56PB of data, 40k backups per week and conducting over 150 disaster recovery exercises each year to support the work of WTWs 44k colleagues spanning 200 field offices around the globe. Combined Information Technology Finance Management process- oriented principles and methodology with Information Technology Services into a framework that consistently provides measurable value 2021 Willis Towers Watson CEO Circle Award Recipient - For contribution to over $15 million in cost reductions during the 2019/2020 Covid response through infrastructure optimization initiatives.

Responsible for Opex/Capex budgets in addition to the operation and service delivery of Compute Platforms and Data Storage Services located across the 8 WTW Global Data Centers.Directed a global team of technicians and engineers tasked with supporting a global compute and storage environment for over 18,000 servers and 145 petabytes supporting 200 field offices. Worked with the CFO & CIO and finance teams to implement an IT cost charge-back program.

Greater Nashville Area, Tn

Directed a global storage team who engineered and supported the presentation of over 14 petabytes of enterprise data storage spanning EMC, PureStorage, NetApp and IBM Tivoli products covering SAN, NAS and data backup services. Interfaced with business leadership and infrastructure architects to anticipate storage requirements, capacity planning, reliability and performance of enterprise storage systems. Evaluated new enterprise storage products, methodologies and approaches to improving data storage scaling and efficiency. Managed vendor relationships and facilitated purchasing and maintenance contracts in collaboration with organizational procurement and legal departments.

Greater Nashville Area, Tn

Interfaced with business and technical leadership to identify, analyze, gather requirements, evaluate solutions and architect software & hardware solutions and approaches supporting business technology workstreams. Fostered internal and external resource relationships to reach objectives through collaborative efforts with divisional technical experts including but not limited to vendors, purchasing, data storage, applications, operating systems and communications.

Core infrastructure team; Technology integration, consolidation assimilation planning and execution.

Strategic and managerial responsibility for the technology infrastructure, technical staff and vendor management for the Northeast region’s 12 offices. Provided high level analysis to senior leadership on technology options targeted at complimenting or supporting business strategies while ensuring the regional technology direction aligned with the corporate standards.

Administration and support of all technology systems across the 5 New England office locations including the supervision of on-site/remote technical staff.

- Maintained diesel & gas turbine driven electrical generation systems, Avionics/Aircraft ancillary HVAC systems, pneumatic, hydraulic aircraft circuit testing equipment and electronic frequency conversion systems (60hz-400hz) used in B1B and F16 aircraft ground support.- Security clearance level of 'Secret'.- Saved over $70k through the Air Force internal suggestion program by submitting 4 design enhancements on electronic circuits and power generation systems.- Member of the Air Force Action Workout Tiger Team reducing $5 million annually by improving the scheduled maintenance process and maintenance team collaboration work flows on B1B bomber aircraft.- Gulf War veteran and recipient of the Southwest Asia medal for outstanding service during Operation Desert Storm and Operation Southern Watch.- Awarded the Air Force Commendation Medal for outstanding service.

As, Aerospace Support

Certificate, Cybersecurity Leadership

Certificate, Data Privacy Strategy