Shaun Franck Email & Phone Number

melaleuca.com/shaunandsusanfranck

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Richmond, Virginia, United States

Richmond, Virginia Area

Since 1922, we have been a market leader in print technology and automation. Because of our focus on efficiency and innovation, we offer superior quality printing, and at extremely low prices. With multiple locations, we quickly deliver throughout the U.S. and abroad. We invite you to discover our capabilities.We can produce, but are not limited to the.

Glen Allen, VA

• Engage clients and gain understanding of financial goals to match the appropriate products and services to meet their individual needs.
• Build rapport while enhancing the client experience to increase loyalty.
• Mentor and coach new hires to become successful sales specialists by hands on coaching.
• Lead team focus groups to improve performance and morale.
• Facilitate team huddles to ensure team members are maximizing resources for success.
• Train new hires on best practices and sales strategies

Ashland, VA

• Manage indoor marketplace, estate sales and auctions as well as business development of the retail and wholesale market.
• Responsible for maintenance of website and online presence on the Internet.
• Secure items for consignment and prospected to grow partner database. Accomplishments:
• Consistently growing business. Started with a 1200 square foot storefront. Grew into a 7000 square foot facility.
• Opened company during a recession; sales continue to increase annually.

Mechanicsville, VA

• Responsible for sales of a variety of flooring to clients.
• Provided in-home estimates.
• Drew precise plans for estimates and installation.Accomplishments:
• Trained associates in product knowledge, sales techniques measuring, estimating, and drawing concise floor plans to scale.
• Educated clients on products enabling them to know exactly what to expect.
• Consistently exceeded sales goals and expectations.

Glen Allen, VA

• Interviewed and pre-qualified prospective borrowers.
• Obtained and evaluated documents including reports and appraisals.
• Prepared good faith estimates and HUD1 statements.
• Ensured loan products were in compliance.
• Originated loans and processed documentation.
• Networked with current and past clients to build loan portfolio.

Richmond, VA

• Produced mortgage loans.
• Gathered necessary documentation from borrowers.
• Developed in-depth knowledge of mortgage compliance regulations.
• Processed loans and completed documentation to advance to processors/underwriters.
• Fostered relationships with builders and borrowers to guarantee continuous business.
• Responsible for cross selling bank products and services.Accomplishments:

Richmond, VA

• Managed daily operations of Customer Loan Servicing Department and led team of 30 personnel.
• Monitored calls to ensure quality service.
• Handled escalated calls from mortgage customers.
• Research and resolved issues concerning escrow accounts, insurance payments and mortgage payments.
• Referred interested customers to in-house finance group.Accomplishments:
• Extensively coached under-performing employees to acceptable performance levels.

Diploma

Education record