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Born and raised in Houston, Texas, I'm proudly raising my growing family in the same vibrant community. After a stint playing professional soccer in Mexico, I returned to the United States to pursue higher education at the University of Houston.My career journey began in the oil and gas sector as an energy broker, a common path for many Houstonians. However, the implementation of the Dodd-Frank Act prompted a pivotal shift in my career trajectory. Faced with this challenge, I strategically pivoted towards technology, recognizing its potential for long-term growth and innovation.Over the past decade, I've immersed myself in various facets of technology sales, culminating in my current role as an account manager for new business. Throughout the years, the landscape of account management has evolved significantly, yet the core objective remains consistent: cultivating enduring client relationships. I thrive in environments that foster creativity and embrace forward-thinking strategies for both organizational and client success. Areas of Expertise:Account Management • Client Success • SaaS • Salesforce CRM • Strategy • Rapid Revenue Growth
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Commercial Team LeadKpler Jul 2024 - PresentBrussels, BeI am a commercial team lead at Kpler, ensuring premium quality and service delivery to our valued customers. Our team at Kpler comprises exceptional individuals who excel across all facets of our organization. I am grateful for the opportunity to contribute to such a dynamic and innovative company.
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Account ManagerKpler Jan 2024 - PresentBrussels, BeKpler is a leading provider of data intelligence solutions for the global energy industry, offering real-time insights and analytics to optimize decision-making processes across the energy supply chain.As an account manager in Kpler, I specialize in cultivating and nurturing client relationships to drive business growth and maximize customer satisfaction. Leveraging my expertise in understanding client needs, I develop tailored solutions that align with their objectives and contribute to their success. Through proactive communication and strategic planning, I identify opportunities for upselling and cross-selling, ensuring mutual value for both the client and the organization. My dedication to delivering exceptional service and my commitment to exceeding sales targets have consistently resulted in long-lasting partnerships and sustainable revenue growth.
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Senior Account ManagerGimmal Jul 2018 - Jan 2024Houston, Texas, UsIn my role as the Senior Account Manager at Gimmal, my primary responsibility is to foster and enhance our clients' success in their information governance endeavors through our cutting-edge software platform. The key to achieving success lies in facilitating transparent communication across all departments, thereby guaranteeing that the organization aligns with its overarching business objectives. This involves implementing a systematic approach for the identification, management, and augmentation of annual recurring revenue within our existing accounts.Accomplishments:• Software Quota: 129% of quota in 2022 and 109% in 2023.• Professional Services Quota: 136% of quota in 2022 and 121% of quota in 2023. • President's Club member 2020 - 2023. -
Account ManagerPrysm Inc. Feb 2017 - Jun 2018Milpitas, California, UsAs the account manager within Prysm, I was responsible for facilitating a go-to-market strategy and action into our client base to drive expansion. I worked with customer success, sales executives, and executive leaders to manage pivotal KPI's including client retention and churn, cross-sell, and up-sell, opportunities.Responsibilities & Accomplishments:• Increased retention rates from 76% to 92%. • Improved cross-sell bookings to 20% of the company's annual recurring revenue stream. -
Enterprise Account ExecutiveSilicus Technologies Feb 2014 - Jan 2017Houston, Texas, UsMy role as the Enterprise Account Executive started with constructing a system to leverage the existing customer base to produce referenceable clients. By identifying client and industry champions, Silicus was able to expand its net-new business opportunities by over 50% in 1 year. Through client fostering and the creation of net-new opportunities, Silicus annual recurring revenue (ARR) increased 120% in 2015 and 150% in 2016. -
BrokerOtc Global Holdings Lp Aug 2011 - Jan 2014Houston, Texas, UsOTC is a leader in energy commodity trading. During my time at OTC, I brokered natural gas futures with between leading enterprise organizations globally. -
Professional Soccer PlayerClub América 2006 - 2008Mexico City, Cdmx, Mx
Shaun Gaffney Skills
Shaun Gaffney Education Details
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University Of HoustonBusiness
Frequently Asked Questions about Shaun Gaffney
What company does Shaun Gaffney work for?
Shaun Gaffney works for Kpler
What is Shaun Gaffney's role at the current company?
Shaun Gaffney's current role is Commercial Lead @ Kpler | Sales, Account Management.
What is Shaun Gaffney's email address?
Shaun Gaffney's email address is sh****@****cus.com
What is Shaun Gaffney's direct phone number?
Shaun Gaffney's direct phone number is +171335*****
What schools did Shaun Gaffney attend?
Shaun Gaffney attended University Of Houston.
What skills is Shaun Gaffney known for?
Shaun Gaffney has skills like Leadership, Sales, Account Management, Social Networking, Contract Negotiation, Sales Management, Entrepreneurship, Microsoft Office, Lead Generation, Marketing Strategy, Management, Market Intelligence.
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