Shaun Gardner Email & Phone Number

Salt Lake City, Utah

Greater Salt Lake City Area

Member of a supportive, results oriented team that employs world class client relationship skills to support Professional Genealogy teams. Responsible to manage a portfolio of client research projects, and build strong, trusting relationships. Initiate onboarding process with client, explains research process and gathers client information. Manages all.

Greater Salt Lake City Area

Lead customer communication from on-boarding through to completion of family history research projects, including sales activities to have customers rehire to do additional research, as well as training on usage of Ancestry.com website. Facilitate updates for client on research being performed and help them reach their family history and genealogical.

Greater Salt Lake City Area

Manage an assigned base of customers. Accountable for maintaining and growing the assigned customer base by building customer relationships, assessing product fit and expanding product portfolio. Identify decision makers, determine customer needs, identify appropriate solutions, and position these solutions with customer.Accountable for protecting base.

World Wide (Untangle, Inc. Acquired By Arista March 2022)

• Adept at selling network security hardware and software solutions to end-user customers directly and through channel partners; including content filtering, HTTPS traffic inspection, bandwidth control, application.
• Team leader in building customer base from 0 to over 10,000+ paying customers & partners
• Played key role in growing Points of Presence (Untangle solutions deployed) from 7 to 40,000+
• Product evangelist for webinars both presented & performed by me and in tandem with senior technology executives. Examples available on www.untangle.com
• Mentored partners and other team members in growing partner channel from 0 to 1,500 MSPs and Resellers Worldwide
• Wrote, produced, edited and performed for marketing campaign project Dave Discovers Untangle

Ogden, Utah And Layton, Utah

• Relationship establishment and maintenance with VARs of Microsoft software and Netgear hardware
• Increased sales to resellers via telephone support, training on client products, teaching selling techniques, and tool usage to reseller sales staff
• Demonstrate product features, functions, benefits and go to market campaigns
• Collect Business Intelligence from resellers and effectively complete assigned reports to be rolled up to executive management team
• Skilled at using… Show more
• Skilled at using website knowledge base and technical support interfaces, as well as database/CRM

Syracuse, Utah

• Oversaw marketing and sales activities for entire organization
• Required skill in copy-editing, creative ad campaign development
• Sales strategy and pricing development
• Web design and search engine marketing
• Initiated and Developed co-branding opportunities with other web development companies
• Client relationship management from prospect to close

Greater Salt Lake City Area, Vancouver, Washington, And Dallas, Texas

• Sold travel management services in SMB market $500,000 account volume and below
• Attained $6.5 million annual sales goal for assigned territory
• Pipeline and sales funnel management
• Managed entire sales process from prospecting to closure and implementation
• Service contract signing, completion and reporting
• Performed bi-annual client business reviews