I managed 5 direct reports, trained and performed R&D on new software and machines, drove efficiency and clarity in cross-functional relationships between departments, built and maintained relationships with domestic and international printing partners, and acted as technical liaison between partners and potential clients. I assisted in all areas of pre-press department as per prior roles. Reported to the owner, VP of operations, and VP of sales.Traveled to Israel twice to train on newly acquired Landa S10 Nanography Printing Press and Highcon Beam Digital Laser Cutter. Passed on knowledge and experience to staff, allowing company to add $1.5M in revenue since 2019 and establishing Virtual Packaging as only demo site in North America.Given "Growth & Development" Award in 2018 for role in purchasing and investing in the above new state-of-the-art technology which shaped the face of the company and opened up new avenues for business.Partnered with Fujifilm in Chicago to expand company's digital roll-to-roll printing capabilities. Tested new Acuity Ultra press prior to its purchase. Resulted in 300% increase in flexible print output.Developed streamlined COVID-19 processes to allow sales and pre-press department to function remotely, focusing on maintaining both production and morale despite the challenges.

Oversaw 4 direct reports, participated in management and operations meetings, and resolved IT inquiries in addition to responsibilities in prior role. Reported directly to pre-press manager and VP of sales.Stepped up to learn and oversee IT responsibilities in very short amount of time due prior IT manager's unexpected medical leave. Continued all functions without any lapse in timeliness or quality.Improved productivity to allow for additional rush jobs, resulting in revenue growth of $1.5M over 2 years.Initiated team building efforts to increase employee retention and talent acquisition pipeline, creating strong and hard-working department complimented by rest of company.Awarded "Outstanding Company Contribution" in 2016 for improving machine functions and capabilities. Shared findings and knowledge with team members and other departments.

Directed technical support for clients, partnered with sales team, assisted companies with design elements for prototype packaging, and prepared files for digital prints. Ensured all prints met quality standards. Designed for both small organizations and large Fortune 100 companies.Earned "Outstanding Initiative Award" in 2013 for identifying and solving static electricity issue in printing machine. Received "Outstanding Innovation Award" in 2014 by going above and beyond position to learn and implement recently purchased printer's new features, allowing marketing of new services. Recognized by owner of company for efforts.Played key role in helping company increase revenue from $3M to $6M over 4 years by implementing new processes to save time and effort. Recognized for providing fresh prospective to outdated systems.Decreased errors by 12% through updating and streamlining proofing standards.Ensured merger with creative design department went seamlessly, absorbing daily duties for clients without impacting client satisfaction.

• Implemented social media marketing strategies• Conducted cold calls to potential clients• Performed data entry of client information• Researched potential clients for compatibility to company values• Maintained and managed blog, including writing entries

• Implemented marketing using social media sites, and maintained company presence on sites• Aided in restyling of company’s website to better promote services/products • Helped manage day-to-day project tasks and performed administrative duties• Served as liaison to customers

• Composed and edited copy for advertisements and website for local massage/holistic healing clinic• Managed and updated website presence• Promoted and sold products to clients • Handled administrative correspondence with clients