Shaun Joseph Email & Phone Number

Vancouver, British Columbia, Canada

As the ASM for Canna Cabana Olympic Village, I was part of the management team responsible for supervising and facilitating the daily operations ofthe store according to set goals and business objectives. Daily operations include staffscheduling, supervision and management, customer satisfaction, product quality assurance,store maintenance, and health and safety compliance.• Assist store management in supervising and facilitating the store's daily operations.• Oversee the responsibilities of the Store Manager in their absence.• Assist in delivering key personnel management, such as interviews, promotions,performance reviews, and disciplinary actions, only when requested.• Provide direction, guidance, and instruction to all store associates as required.• Ensure store conditions are consistently upheld to established standards.• Assist in creating weekly staffing schedules, ensuring staffing levels adequately meetbusiness needs only when requested.• Liaise constantly with the store's various departments to ensure information isconveyed correctly and expectations are communicated.• Greet and assist customers in a way that models exemplary conduct to other staff.• Ensure company policies and relevant legislation are consistently adhered to and upheldby all staff members.• Handle customer complaints as they arise, escalating to the appropriate individual asnecessary.• Ensure that all health, safety, and security regulations are adhered to and requiredstandards are met• Oversee and assist in inventory management.• Other duties as required.

Vancouver, British Columbia, Canada

As the Supervisor for the Front and back of the house for Canna Cabana Olympic Village and performing duties for front-of-house operations concerning the customer-budtender relationship and back-of-house functions on inventory management, control, and audits. Responsibilities include: - Front of House and Back of House.• Facilitating optimum customer-budtender interactive environment• Maximizing sales and encouraging new sales objectives for Budtenders.• Training and guiding budtenders on cannabis knowledge and customer interaction.• Handle de-escalations and provide a safe working environment for budtenders and customers.• Handled Uber Eats delivery service operations for the store.• Handle operations in the absence of the Manager.• Assisting with scheduling, staff’s first point of contact, hiring, and onboarding.• Inventory Management - Transferring products, receiving new products, setting pars and metrics, and rectifying mis-sold items or returns.• Inventory Control - Setting up, conducting, and executing audits and accuracy checks to verify product existence and count.• Setting up sales reports and analyses using MS Excel, Power BI, and CannaPoint.• Contact LDB for verification on returns or incorrect items sent during the receiving day (order day).

Vancouver, British Columbia, Canada

Global

Bengaluru, Karnataka, India

· Monitor and execute day to day activities to team to ensure required logistics support are delivered to internal and external customers.· Process all Invoices/Pos/Quotations into CRM (ORACLE SEIBEL) - in an effective way so all users are able to interpret and use information effectively.· Take into account the needs of external and internal stakeholders and incorporate them into new strategic plans.· Plan and coordinate the implementation and recording of new ERP softwares and ensuring the smooth execution and operation of these softwares.· Reporting daily activities of department and highlighting issues that is considerably management’s concern.· Arranging quotations for requests at the HO level for crucial orders and for conducting cost-benefit analyses· Drives continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; works on strategic projects that have total building and network-wide impact.· As a whole, ensure highest customer/employee satisfaction and adhere to the organizational goal, policy, procedure in each & every work process

Dubai, United Arab Emirates

· Direct all accounting procedures to ensure compliance with VAT standards as per FTA laws. · Assessed and closed A/P subledger on a monthly basis, validated content and resolved all issues.· Process invoices for payment by reviewing invoices for proper authorization, Quality assurance and inputting invoices into accounts payable system(ORACLE JDE) · On a daily basis, handled the processing of hundreds of invoices and related documentation while performing several tasks nearly simultaneously.· Responsible for the month end closing process by reconciling various general ledger accounts by posting histories, analyzing debit/credit activity to determine outstanding balances in accounts, aging reconciled entries and determining appropriate dates for reconciling items to clear.· Reconcile prepaid and accrued expense accounts by setting up accrual and amortization sub-accounts for payments, reconciling sub-account totals to general ledger control accounts on a monthly basis and maintaining supporting detail files.· Resolved months of backlogged work, restored order and organization to processes/records in disarray, researched and solved billing problems and corrected invoicing and journal entry errors that had previously been missed.· Ensure invoice exceptions and vendor disputes are resolved within SLA. Manage vendor inquiries in a timely manner and respond to internal and external customers.· Implemented technologies and process automations, including EDI & ERP systems & Database Systems· Facilitated internal and external audits to ensure accuracy

Dubai, United Arab Emirates

· Assisted in keeping Books of Accounts, Sales and Purchase Ledgers · Create and Follow up on Proforma Invoices, Receipts, Purchases orders etc.· Work and Time scheduling for Employees of the Company· Oversee all LPOs and Invoices · Following up on payments

Cima Strategic Qualification, Accounting And Business/Management

Bachelor Of Commerce (B.Com.), Business/Commerce, General

High School, Commerce

Activities and Societies: Football, Debate