Shaun Mcdonald

Shaun Mcdonald Email and Phone Number

Customer Success Manager @ Graphwise
Pflugerville, TX, US
Shaun Mcdonald's Location
Pflugerville, Texas, United States, United States
Shaun Mcdonald's Contact Details

Shaun Mcdonald work email

Shaun Mcdonald personal email

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About Shaun Mcdonald

I am an accomplished and versatile professional with experience in content engineering, data management, and knowledge systems. My career trajectory shows a blend of technical expertise and strategic thinking, progressing from editorial roles at Hoover's to senior technical positions at Oxford University Press. Throughout this journey, I have consistently demonstrated an ability to adapt to emerging technologies and solve complex information management challenges. My technical prowess spans developing cross-product metadata schemas, implementing machine learning models for content enrichment, and architecting knowledge management systems using ontologies and semantic technologies. Beyond my professional achievements, I am a dedicated lifelong learner. I am a third degree black-belt, and take a self-teaching approach to acquiring new skills, from mastering new technologies to learning musical instruments.As a Senior Content Engineer, not only have I exhibited technical excellence but also strong leadership and communication skills. I excel in managing critical projects, and serving as a point of escalation for complex technical issues. My ability to translate technical concepts for diverse audiences, from content suppliers to C-level executives, underscores my interpersonal skills. My proactive approach to problem-solving, coupled with a keen eye for process improvement and automation, has consistently resulted in significant efficiency gains and enhanced product quality. My persistence is evident in my long-term commitment to goals, often spanning years or even decades. Whether it's challenging work projects, pursuing various certifications, or personal endeavors, I fully commit to my pursuits. This combination of technical expertise, leadership skills, and personal drive makes me a multifaceted, driven individual who continually strives for growth and improvement in both my personal and professional life.

Shaun Mcdonald's Current Company Details
Graphwise

Graphwise

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Customer Success Manager
Pflugerville, TX, US
Shaun Mcdonald Work Experience Details
  • Graphwise
    Customer Success Manager
    Graphwise
    Pflugerville, Tx, Us
  • Oxford University Press
    Senior Content Engineer
    Oxford University Press Jul 2022 - Oct 2024
    Oxford, Gb
    * Architect and implement knowledge management systems using ontologies, taxonomies, and semantic technologies to enhance content discoverability and user experience* Develop machine learning models for multi-label classification and content enrichment* Automate workflows using Python, APIs, and custom web applications* Lead server administration, including WebApp deployment and system issue triage* Spearhead data governance initiatives and provide technical leadership across products* Design and implement ETL processes for content authoring and digital product support* Develop scripts for converting digital content into multiple data models, ensuring quality standards for publishing and licensing
  • Oxford University Press
    Link Architect
    Oxford University Press Oct 2012 - Jul 2022
    Oxford, Gb
    * Designed and managed relationships among digital content items to improve content linking, usage, and user experience of OUP's online products* Implemented machine learning models for text classification and content enrichment* Created ETL pipelines and Python scripts to automate workflows and perform data analysis* Leveraged semantic technologies, including ontologies and taxonomies, to enhance internal and external content discoverability
  • Oxford University Press
    Data Engineer
    Oxford University Press Jan 2010 - Oct 2012
    Oxford, Gb
    * Analyzed and designed data structures to support production, online presentation, and electronic use of OUP and third-party texts* Developed and maintained the company's first cross-product metadata schema* Created software to enhance data quality, enable additional functionality in online services, and ensure data integrity across divisions* Automated production processes and improved data quality through requirement analysis and software development
  • The Grow Network/Mcgraw-Hill
    Presentation Engineer Ii
    The Grow Network/Mcgraw-Hill Jun 2008 - Jan 2009
    Us
    * Led quality assurance for product-line code base and governed work products* Coached implementation teams and managed project planning and delivery* Conducted R&D with proof-of-concept accountability* Developed an Engineering Cost Estimator tool, reducing cost estimation cycle time by 36% and lead time by 40%
  • Profitcenter Software Inc
    Technical Writer
    Profitcenter Software Inc Mar 2008 - Jun 2008
    Us
    * Developed and maintained XML schemas and XSLT transformations for content management systems* Created technical documentation and help systems for software products* Implemented process improvements and automation in technical writing workflows* Coordinated engineering efforts and managed technical publication processes
  • Jetblue Airways
    Engineering Coordinator
    Jetblue Airways Jun 2005 - Feb 2008
    Long Island City, New York, Us
    * Developed and maintained Schema/Stylesheets for CMS* Created XSLT for XML to XML transformations** Batch transforms to revise/create/remove content/data** Select, traverse and filter nodes** Flattening/deepening XML content and output into multiple files* Identified and attained key competencies in UNIX* Technical Writing in XML and SGML* Member of the Civil Aviation Working Group of the ATA * Maintained Technical Consultant duties - 35%Technical Consultant* Identified opportunities to develop, standardize, automate CMS processes, tools and reporting** Identified actual versus documented content requirements,** Identified cross-reference points where content may be shared** Designed/redesigned Schema, XSTL and XML document structure accordingly* MEL Review Board Coordinator – Two fleets** Aggregated and prioritized potential/required revisions to MEL manual** Tracked life cycle of priority revisions** Created and maintained MEL first drafts based on prioritization and personal expertise** Created and maintained MEL Review Board web site to centralize, organize and disseminate schedules, info, and approvals* Created/edited technical publications in electronic format** Interviewed engineering & maintenance personnel and reviewed manuals, federal regulations, and other material to update and augment maintenance methods** Organized, completed and published revisions according to FAA/company standards** Reviewed published materials and revised/changed scope, format, and content** Updated technical images, diagrams, and charts to illustrate material** Created/implemented revision authoring, approval, reconciliation and tracking process* Assisted in creating and implementing project plans* Ensured accuracy of pricing scale and schedule for vendor assigned project applications* Validated invoices ensuring project/phase requisites have been met
  • Hoover'S
    Editorial Strategist
    Hoover'S Dec 1998 - Jun 2001
    * Analyzed and optimized media update systems and production workflows* Managed labor allocation for a team of 150 employees* Oversaw aggregation and maintenance of financial information* Implemented web-based system enhancements and reporting standards

Shaun Mcdonald Skills

Xml Xslt Content Management Perl Software Documentation Cms Html Web Applications Information Architecture Technical Writing Content Development Unix Xml Schema Linux Xsl Fo Rdf Online Publishing Agile Methodologies Adobe Acrobat Photoshop Microsoft Sql Server Solaris Xml Spy Javascript Oxygen Xml Editor Business Analysis Integration Sdlc Xpath Rdfa Content Management Systems Perforce Dom Xmetal Epic Systems Structured Authoring Saxon Red Hat Linux Object Oriented Perl Padre Notepad++ Ultraedit Quality Assurance Project Management Publishing Management Web Development Software Development Content Strategy

Shaun Mcdonald Education Details

  • Austin Community College
    Austin Community College
    And Digital Communication

Frequently Asked Questions about Shaun Mcdonald

What company does Shaun Mcdonald work for?

Shaun Mcdonald works for Graphwise

What is Shaun Mcdonald's role at the current company?

Shaun Mcdonald's current role is Customer Success Manager.

What is Shaun Mcdonald's email address?

Shaun Mcdonald's email address is sh****@****hoo.com

What is Shaun Mcdonald's direct phone number?

Shaun Mcdonald's direct phone number is +121285*****

What schools did Shaun Mcdonald attend?

Shaun Mcdonald attended Austin Community College.

What are some of Shaun Mcdonald's interests?

Shaun Mcdonald has interest in Civil Rights And Social Action, Environment, Politics, Economic Empowerment.

What skills is Shaun Mcdonald known for?

Shaun Mcdonald has skills like Xml, Xslt, Content Management, Perl, Software Documentation, Cms, Html, Web Applications, Information Architecture, Technical Writing, Content Development, Unix.

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