McKenney’s is the Southeast’s most trusted name in facility construction, operation, and maintenance. For more than seven decades, our proven approach has ensured high-quality, energy-efficient solutions at every stage of a building—Design, Build, Manage, and Maintain. McKenney’s offers expertise in HVAC, process piping, plumbing, and building automation and control systems, as well as service and maintenance. Our in-house engineering, fabrication, installation, and commissioning resources to ensure cost-effective delivery of the highest quality solutions.

Managed a diverse team of finance, IT security, quality assurance, operations, project managers, and business relationship management personnel. • Enabled 10% year over year cost-savings on a mature Information Technology budget through maintenance rationalization, multiple sourcing events, contract renegotiation, and process improvements.• Created an Information Technology communication strategy based on the Six Sources of Influence, which resulted in a 95% staff satisfaction rating and doubled utilization of enterprise social media engagement.• Redesigned team structures enabling a 75% reduction in repetitive operations tasks, enabling resources to be realigned to security, risk and relationship management.• Integrated a practical software quality assurance process through a flexible outsourcing arrangement tied to enterprise project management.

Elavon has been a leader in processing payments for over twenty years, leveraging the world’s best technologies for our customers, from large worldwide enterprises to locally-owned small businesses. Elavon extends powerful payment solutions for all payment types and processing environments, ensuring that your business, whatever the size, remains well connected. Elavon is consistently rated among the top 5 global payment providers, and our robust, redundant processing platform and end-to-end advantage ensures commerce for businesses around the world.In this role, managed global compensation payments for several thousand internal employees and independent sales organizations. Paid nearly a half billion dollars in commission. Initiated a business transformation and technology project that resulted in $15 million dollars in net savings over 5 years. This resulted in process automation, reduced payment times and increased payment accuracy.

American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States• Designed reporting processes for newly established Operations and Systems (O&S) finance. Represented the Personal Lines Division for newly established global expense reduction initiative named the $1B Save.• Budget oversight for the Personal Lines Division IT budget in excess of two-hundred million dollars of annual expenses. Additionally coordinated eighty five million in capital planning.• Leveraged a newly implemented SAP general ledger application for consolidated budget, forecast and actual reporting on expenses, capital and headcount. This reduced the time financial month-end close for my department from three weeks to six days.• Transformed the budget process for IT by reducing the cycle time to complete from six months to three months. • Reduced staffing costs from over $2 million annually by $1 million. Reduced dependencies on long-term consultants while reengineering core processes.• Aligned the local procurement process with the global electronic Ariba platform. By doing so we were able to redefine processes to achieve greater efficiencies in procurement. This yielded decreased costs per transaction, reduced clerical error, removed time from the critical path at financial month-end and improved internal customer service.

American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States.• Provided organizational direction in the area of Customer Relationship Management and a 2-year operational vision.• Managed a million dollar CRM Re-Implementation for Sales, Marketing, Licensing, Product Management and Product Support.• Grew the CRM user adoption by 100% with plans to double user adoption again to 80% of the Agency Auto organization. Enabled centralized contact management and single source for many of the key organizational metrics.• Provided continued leadership for the commission system by managing with a zero defect approach.• Stabilized a newly implemented compensation system that provides incentives to 20,000 agencies nationally.• Provided direction in attaining all goals listed in the original business case: Increased system flexibility, increased visibility into commission payments and decreased maintenance.• Provided a framework for continuous improvement, production change control, enhancement management and internal IT controls which resulted in a 400% reduction in batch time.

Deloitte Consulting has 65,000 professionals with a single focus: Serving clients and helping them solve their toughest problems.As a Deloitte Sr. Consultant I joined an existing implementation team near Go-Live to add capacity to stay on schedule. I was able to quickly make an impact by not only completing the necessary ETL and reporting tasks, but expanded the role into a deployment and conversion lead. This prevented a multi-million dollar commission error and enabled a successful cut-over to a new commission platform on schedule. This enabled me to learn all aspects of the customers business and created an opportunity for me to transition into the application development manager for the client.

Accenture is one of the world’s leading organizations providing management consulting, technology and outsourcing services, with more than 305,000 employees; offices and operations in more than 200 cities in 56 countries with net revenues of $30.0 billion.• Planned, organized and managed project plans for a 2,000+ man day engagement utilizing MS Project 2002 web-based planning.• Team lead on a large scale, multiple phase implementation of Oracle 11.5.9, including Supply Chain/Inventory, Financial, Order to Cash and Service module areas. • Facilitated requirements gathering with business users across the organization for a data conversion from 11 primary legacy systems and 50+ departmental applications. • Managed teams of 3 to 8 on-site resources and 6 offshore developers. • Responsible for team planning, facilitating client-facing meetings, and employing corporate best practices for data conversion quality standards and Oracle implementation.• Created the conversion architecture and had overall responsibility for the 90+ conversion programs developed.• Integrated Informatica PowerCenter, BusinessObjects, Oracle RDBMS, Teradata RDBMS, Sun UNIX and Tivoli Workload Scheduler to provide a comprehensive DW architecture.• Developed and maintained code for 1000+ ETL processes for a 600 GB data warehouse.