Shaun Mitchell Email & Phone Number

Woodbridge, Va, Us

Worldwide, Oo

•Enacted seamless management of sales operations during key stakeholder's leave, delivering consistent, data-driven analytics for weekly sales forecasts and quarterly business reviews, supporting over $50 million in revenue goals across three sales teams.•Developed and implemented a comprehensive training repository for new sales operations and field agents, standardizing best practices and reducing onboarding time by 45%, enhancing new hire productivity and operational efficiency.•Designed and maintained a real-time hiring dashboard for government staffing, leveraging data visualizations to identify bottlenecks and accelerate offer issuance by 5–30%, directly impacting project staffing timelines and client satisfaction.•Conducted in-depth stakeholder interviews for a project after-action report, synthesizing insights into a final deliverable that highlighted key achievements and actionable recommendations which strengthened client relations

Camden, Me, Us

•Prepared, integrates, transforms, and loads data using ETL/ELT pipelines along with other related data analytics tools (PowerBI, Snowflake)•Collaborated with BI Analysts to add, update, and define backlog of requests along with develop data solutions from business stakeholders•Provided estimates/timelines for executing test plans for validating data movement while monitoring failures, researching/developing bug fixes for jobs in existing portfolio•Managed security/regulatory compliance of data engineered designs

Westbrook, Maine, Us

•Partnered cross-functionally with a range of stakeholders across the business and the globe to analyze data from legacy LIMS (Lab Information Systems) to develop plans/processes for mapping and migrating data to the new global ecosystem•Collaborated with the business and IT to identify user information requirements, opportunities to support critical business strategies, and to improve business processes through meaningful standardization of data and processes•Oversaw ServiceNow tickets for updates for the Global Directory of Service (GDOS) and Diagnostic Directory (DXD) systems and managed using Jira and Kanban boards.

Kalamazoo, Mi, Us

•Created all department ad hoc/monthly/quarterly/annual sales reports (ASP/Price Variance, Sales Monitoring, etc.) and team value dashboards for executive review •Performed account sales reconciliation for all administrative fee payments owed to national group purchasing organizations in collaboration with finance and sales leadership.•Managed all Salesforce enhancements and strategized with development team on all user acceptance testing (UAT) and implementation procedures, creating new reports that raised team efficiency by over 60%

Kalamazoo, Mi, Us

•Maintained accurate pricing data for domestic and international customers utilizing data management systems (JD Edwards, Oracle, and Salesforce) while ensuring compliance to department pricing policies/strategies•Analyzed over 100 billing discrepancies on a daily basis based on historical price file data and coordinates with members of pricing, sales, product management and finance teams to ensure correct pricing is charged•Monitored pricing request queue and developed a standardized request process for all account pricing updates in Salesforce, educating over 150 sales representatives on the process•Assisted in request for proposal (RFP) process by collaborating with sales representatives to generate impact analyses and price files compliant with hospital requirements, leading to increases in revenues from $50,000 to $2 million•Trained and led a group of contractors to execute a six-month pricing data transfer/validation project for over 1000 customer accounts; reducing invoicing errors by over 70%•Led weekly team calls on all pricing related concerns and issues, producing meeting agenda and minutes

Dublin, Oh, Us

•Provided technical and professional retail merchandising expertise and counsel to over 50 retail independent pharmacies throughout the state of Virginia.•Implemented merchandising plans for new and current customers, conducted quarterly retail health assessments, updated store pricing and inventory, and informed customers on new programs and services to help increase over the counter sales.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor’S Degree, Urban & Regional Studies