Shaun Lockyer Email & Phone Number

Calgary, Alberta, Canada

• After completing my SAIT internship in 2017 as a Luge Operator, I returned for the 2018 season securing a Sales Manager contract role. Over the next six seasons, my focus on business planning and development led to.
• B2B marketing
• Driving sales growth seasonally
• Enhancing customer experience
• Active in partnerships and committee involvement
• Analyzing guest surveys for training and development opportunities

Calgary, Alberta, Canada

During my internship, I eagerly applied my skills in a hands-on role where I identified opportunities to enhance the Downhill Karting brand. I supported the team by gaining insights into the Calgary tourism market and worked to boost community engagement through brand awareness and partnership development.

Strathmore, Alberta

• Developed and implemented policies while overseeing and coordinating various human resources activities, including hiring, compensation, labor relations, training, recruitment, and employee services. Key areas of focus.
• Recruitment and talent acquisition
• Brand development and enhancement
• Travel coordination
• Safety certification planning

West Springs, Calgary

• Managed daily store operations and financial performance while overseeing the recruitment, coaching, and training of all in-store team members. Key achievements included:
• Surpassed sales targets annually
• Fostered community engagement
• Provided leadership, mentorship, and training
• Delivered exceptional customer service

Sears Chinook, Calgary

Delivered exceptional customer service with a strong focus on achieving sales targets. Managed a sales team of over 20 employees, handling scheduling, performance reviews, and staffing needs including recruitment and terminations. Oversaw cash management, advertising setups, and signage, while also administering sales and target reports and performing.

Travel And Tourism Diploma, Travel And Tourism Diploma

Pillars Of Management Certificate

Understanding and Using Financial Information Human Resources Basics Understanding Leadership Effective Workplace Communication

Education record

Workshops: Leadership, Dealing with Difficult People, Negotiation Skills, Communicating with Management

Education record