• Serve as trusted insurance advisor in high volume inbound call center• Provide consultative expertise during policy endorsement, premium review, and other types of customer interactions• Interpret policy language to determine potential gaps in coverage to leverage available solutions to customers• Work one-to-one with agency partners to address customer concerns and educate on product knowledge• Utilize tools to help determine proper insurance-to-value ratios to prevent gaps in protection• Create, track, and manage service requests to ensure timely completion and customer follow-up• Review potential risk and eligibility concerns during customer interactions to follow-up with supervisors and underwriting staff• Review incoming electronic correspondence and draft written correspondence in timely manner

• Meet with individuals to provide sales and service for personal and business insurance and financial products using needs analysis tools• Create and strategize methods that improve client retention and lower risk factors through use of Salesforce software platform• Act as point of contact for inbound product service requests from clients and document transactions accordingly• Design and publish office information security protocol documentation to ensure secure data handling

Ordained pastor charged with supporting senior pastor in leading all functions of church life. Facilitate all ministerial duties for worship services including preaching, teaching, prayer, alter call, communion, and baptism. Provide off-site ministerial care and support such as hospital visitations. Develop and implement church-wide discipleship plan to foster spiritual growth among all believers. Serve as lead liaison to assist with outreach, scheduling, and service coordination of 3 mission churches. Serve as lead coordinator of church support teams to include church properties team, transportation ministry, prayer team, and more.

Lead, develop, and inspire congregational worship through both traditional and contemporary music during various worship service events. Design thematic worship services in conjunction with the Senior Pastor. Recruit and train individuals for multiple worship groups to include adult praise team, youth praise team, and adult choir. Perform both vocal and instrumental (guitar, keyboard) music arts with the purpose of inspiring Christ-honoring worship and spiritual formation.

• Developed custom hardware and software solutions for vehicle telematics industry.• Configured and installed embedded OS systems architecture.• Build and tested custom hardware systems for retail.• Tested and reviewed third-party hardware and software products.

• Provide on-site and phone support for client computing systems• Remote install and maintain client anti-virus / malware programs• Author content for website blog increasing site traffic flow and customer acquisition• Perform remote routine desktop maintenance and support via software ticketing system

Supervise park operations. Work as Manager-On-Duty. Organize park staff on a daily basis. Handle and process consumer inquiries. Manage basic accounting, including safe count, deposit, cash count, and daily cash accumulation. Use Microsoft Office to type park manuals and create staff scheduling records. Secure facility at the close of business nightly. Work one-to-one with customers on a daily basis.