Shaun Patrick Email and Phone Number
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As a seasoned technology leader with over 20 years of experience, I am recognized for my ability to drive automation and network advancements while providing technical leadership for Infrastructure Teams. I am a strategic thinker and innovator who excels at developing long-term visions and multi-year roadmaps that drive innovation and support business growth. Throughout my career, I have built a reputation for building and leading high-performing engineering teams that prioritize engineering disciplines, leverage technological advancements, and foster partnerships with the business. I am passionate about developing cutting-edge solutions that deliver optimal results. With a focus on advancing network and automation capabilities.
Southwest Airlines
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Director - Infrastructure EngineeringSouthwest Airlines Jul 2024 - PresentDallas, Tx, Us
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Director - Network & Security EngineeringSouthwest Airlines Nov 2021 - Aug 2024Dallas, Tx, Us
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Sr. Manager Network EngineeringSouthwest Airlines Jun 2016 - Nov 2021Dallas, Tx, Us
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Manager - Infrastructure EngineeringMichaels Stores, Inc. Dec 2014 - Jun 2016Irving, Texas, UsAs a leader in Infrastructure Engineering, I oversaw a team responsible for managing critical infrastructure areas such as Network, Voice, Servers, Virtualization, Storage, and Database. Our efforts supported 1,200 retail locations, a corporate campus, data centers, and the distribution center network.During my tenure, I achieved the following:- Established a new Infrastructure Team, reducing our reliance on a 3rd party outsourcing firm- Successfully renegotiated MPLS and voice contracts, resulting in 38% and 25% annual savings, respectively- Reduced the operations budget by $900K in FY15, by right-sizing contracts and renegotiating maintenance agreements- Developed a comprehensive 5-year Infrastructure Roadmap- Led the design, buildout, and migration of a new data center- Successfully deployed a new Client VPN solution and Mobile Device Management platform that supported 1,800 BOYD devices- Transitioned operations support to a new 3rd party outsourcing company- Completed an O365 migration and replaced unsupported faxing software with a new platformI am proud of my track record managing infrastructure engineering teams and achieving significant cost savings while maintaining the highest levels of performance and reliability. My leadership and ability to balance cost optimization, risk management, and innovation enabled me to deliver outstanding results and enhance customer satisfaction. -
Senior Manager - Network EngineeringJcpenney Dec 2013 - Dec 2014Plano, Texas, UsAs a senior technology leader, I led the Network Engineering & Voice Infrastructure Team responsible for supporting 50K network devices across 1,000 retail locations, corporate campuses, and data centers. My achievements during this time included:- Reducing the operations budget by $7M through strategic right-sizing of maintenance contracts and negotiation of standard discounts from OEMs- Leading the upgrade and modernization of the Corporate Network & Wireless Infrastructure- Designing and implementing a modern Cisco Contact Center that transformed JCP's call center, enabling support for 1,200 call center agents- Streamlining the Network Engineering Teams by consolidating six silo teams into a single Enterprise Network Team- Overseeing the RFP process for an MPLS & Broadband Network, resulting in 30% annual savings- Successfully deploying an International MPLS NetworkMy strategic vision and leadership ensured the highest level of network infrastructure availability and reliability while optimizing costs and enhancing customer satisfaction. These accomplishments demonstrate my ability to deliver successful outcomes and drive positive change within an organization. -
Network Services ManagerCommercial Metals Company Sep 2006 - Nov 2013Irving, Texas, Us -
Manager Of Networking ServicesThe Children'S Place Aug 2004 - Sep 2006Secaucus, Nj, Us -
Network EngineerThe Walt Disney Company Aug 1999 - Aug 2004Burbank, Ca, Us
Shaun Patrick Skills
Shaun Patrick Education Details
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Western Governors UniversityInformation Technology -
College Of The CanyonsGeneral Education
Frequently Asked Questions about Shaun Patrick
What company does Shaun Patrick work for?
Shaun Patrick works for Southwest Airlines
What is Shaun Patrick's role at the current company?
Shaun Patrick's current role is Infrastructure Engineering Leader | Driving Innovation for Operational Excellence.
What is Shaun Patrick's email address?
Shaun Patrick's email address is sh****@****cmc.com
What is Shaun Patrick's direct phone number?
Shaun Patrick's direct phone number is +197243*****
What schools did Shaun Patrick attend?
Shaun Patrick attended Western Governors University, College Of The Canyons.
What skills is Shaun Patrick known for?
Shaun Patrick has skills like Data Center, Cisco Technologies, Telecommunications, Networking, Vmware, Servers, Project Management, Unified Communications, Infrastructure, Management, Microsoft Exchange, Disaster Recovery.
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