Shaun Sharp Email & Phone Number

London, England, Gb

Facing new challenges with new relationships in more of a start up mode organization. All, however, with similar goals and objectives. Managing and developing stakeholder relationships across the US and UK bringing my skills and attributes to bear. Engaging with Program CEO’s, Technology leadership and product owners, Compliance, the Group CEO and CFO all to help with growth and efficiency. Support offshoring initiative, continuous improvement mindset, technology business case creation, project prioritization across businesses and specific requirements where applicable. Enable business insights and promote discussion through renewed focus on production with refreshed reporting packages. Learning new things on the journey and making a difference along the way.

New York, New York, Us

Call it a merger of such. I had fun and stayed on my toes starting, building, leading and managing an eclectic and awesome arrangement of teams including a PMO, BPI group, a Customer Solutions team, insurance operations, and a product owner/scrum team; including oversight of our long-standing BPO partner relationship.

New York, New York, Us

New team, new day. Continually had and seized the opportunity to experiment with new ideas. Put together a new team to think creatively in supporting and enabling business efforts. We experimented with RPA, integrated scrum, and introduced discipline around project management initiation and governance.

New York, New York, Us

Worked together with my Executive peers to design our strategy and approach to communication and execution. Budgeted and managed Divisional Expenses. Accountable for design, development and execution of the Underwriting organization's processes across multiple products and segments. Worked closely with partners internally (Program Units, Sales, Operations, Accounting, Technology) and externally (Brokers, Carriers, Vendors) in order to facilitate implementation and to drive transformational capabilities towards optimizing quality service and underwriting. Provided thought leadership, established service standards and carried the Distinguished culture around service quality and excellence, dedication to our people and our customers. Recognized for their excellence in service, my team took home a silver medal in the 2017 International Stevie award for Customer Service. I was proud of their execution and was proud of this moment.

New York, New York, Us

Continual improvement aimed at getting work to the right place the first time and optimizing the value we bring to customers during each interaction to support business growth while managing operating costs. Implemented systems, designed workflows, and managed organizational design through role creation and team structure alignment. Promoted to Senior Vice President after less than 2 years in the role.

New York, New York, Us

Led the U.S. Business Process Improvement Program. Managed an enterprise wide effort to proactively address and prioritize business process needs. Accountable for the methodology, strategy and deployment. Assisted executive management to communicate the objectives and direction. Acted as a catalyst and champion to build a process aware culture.

Jersey City, Nj, Us

Engaged with business and technical teams to evaluate core and enabling processes and implement solutions toward achievement of the Company’s financial and operational objectives and initiatives. Led a Company wide Claims improvement effort and served as Project Management lead to assess, improve and control.

Managed the SDLC process for multiple system enhancements simultaneously including business requirements, process analysis, system design, testing, compliance, and implementation; Supported North American corporate objective of converting to one single Oracle ERP platform. Led additional strategic process improvement projects at the direction of the Executive Leadership Team.

Centennial, Colorado, Us

Managed process improvement and strategic projects, including Business Process Outsourcing. Led matrix teams to solve root cause problems and managed stakeholder expectations through critical milestones and final deliverables. Partnered with the global process excellence community to share best practices.

Centennial, Colorado, Us

Oversaw $90 million Accounts Receivable for 2000 customers generating over $500 million in annual revenue. Managed and mentored a team of 10 in multiple locations. Also responsible for risk assessment, collections and customer master file maintenance to maximize working capital. Conducted on-site customer visits to facilitate decision making, enhance relationships, manage slow payment situations and support market share growth.

Centennial, Colorado, Us

Numerous credit positions with increasing scope, roles & responsibilities, including Collections Analyst, Credit Analyst, Senior Credit Analyst. Participated on multiple critical projects, including SOX compliance, system integrations & implementations, and acquisition and divestiture teams.

Bachelor Of Arts - Ba, Economics

Master Of Business Administration - Mba, Finance