Shaun Singer Email & Phone Number

Long Beach, CA, US

Orange County, California, United States

Fire & Flood Restoration of Garments and Contents-Pack Out-Garment Restoration-Content Restoration-Secured Storage-Pack In

Los Angeles, California, United States

• + CERTIFIED SMITH SYSTEM DRIVER TRAINER
• Train and coach drivers on safe driving practices, including defensive driving techniques and risk management strategies.
• Provide drivers with the necessary training and guidance to ensure the fleet operates safely and efficiently, minimizing the risk of accidents and ensuring timely deliveries.
• Develop and motivate a district to be a highly productive team through continual training, regular meetings, daily check-in, fostering a positive work environment, route rides, and building strong relationships with.
• Ensure customer loyalty and outstanding customer service through customer visits, audits, new installs, problem solving, open communication and negotiating with customers.
• Ensure all company policies and procedures are followed in district, including safety and Service SOP.

• Drove strong leadership, clear communication and interaction within all departments in order to achieve NELS targets for growth, and customer retention.
• Built and nurtured strong relationships with healthcare facilities, hospitals, clinics, and other medical professionals to expand the customer base and secure long-term contracts.
• Oversaw all aspects of daily operations, including inventory management, quality control, staffing, and customer service, ensuring the highest level of satisfaction.
• Recruited, trained, and mentored a high-performing team, fostering a positive work environment and promoting professional development.
• Accountable for retaining volume, increasing base business growth, route optimization/consolidation, fleet maintenance, staffing and ensuring timely delivery of products.
• Responsible for multiple account managers, district managers and the distribution department in order to achieve a cohesive service department that provides outstanding customer service.

• Managed a team of 26 employees across multiple locations, overseeing daily operations and ensuring compliance with health and safety regulations.
• Developed and implemented strategies to improve operational efficiency, reduce costs, and increase revenue.
• Monitored and analyzed performance metrics to identify areas for improvement and implemented corrective actions.
• Collaborated with sales teams to develop and maintain strong relationships with clients, ensuring exceptional customer service and satisfaction.
• Conducted regular training and development sessions for employees to enhance their skills and knowledge, resulting in an increase in productivity and efficiency.Certified Healthcare Environmental Services Professional.

• Conducted daily sales visits to hospitals, clinics, and other medical facilities within assigned territory, showcasing a wide range of medical linen products.
• Developed and maintained strong relationships with existing customers, regularly addressing their needs and ensuring satisfaction.
• Prospected and secured new business opportunities, resulting in a 20% increase in monthly sales.
• Met and exceeded sales targets consistently, achieving a 15% increase in sales revenue within the first year.
• Prepared and delivered sales presentations, product demonstrations, and educational sessions to potential customers.
• Negotiated and closed sales contracts, ensuring profitable margins and long-term partnerships.

Sherman Oaks, CA

Westlake Village, CA

Bachelor Of Business Administration - Bba, Business Administration

Ba Coursework

Activities and Societies: CCCAA Wrestling