Shaun Smallwood

Shaun Smallwood Email and Phone Number

Client-Centric Technology Advisor & Architect | Security-Focused Network & Systems Engineer | Technology-Driven Business Innovation @ Nexus ITSM
Shaun Smallwood's Location
Portland, Oregon, United States, United States
Shaun Smallwood's Contact Details

Shaun Smallwood personal email

n/a
About Shaun Smallwood

An IT professional with a unique perspective, combining technical expertise with an understanding of business operations, sales, & management. This well-rounded background enables me to effectively bridge the gap between technology & business objectives, ensuring seamless integration of IT solutions to drive growth & optimize operations.

Shaun Smallwood's Current Company Details
Nexus ITSM

Nexus Itsm

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Client-Centric Technology Advisor & Architect | Security-Focused Network & Systems Engineer | Technology-Driven Business Innovation
Shaun Smallwood Work Experience Details
  • Nexus Itsm
    Chief Executive Officer
    Nexus Itsm Jun 2024 - Present
    Portland, Or
    • Design and deploy customized IT solutions to address client-specific needs, enhancing our client's operational efficiency and service delivery.• Strategic planning, implementation, and continuous improvement of internal processes.• Project management, ensuring timely completion within budget while meeting or exceeding quality standards.• Develop and execute marketing strategies to attract new clients and expand service offerings, driving business growth and market presence.
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  • Concentrix
    Sr. Software Engineer
    Concentrix Dec 2023 - Jun 2024
    Portland, Oregon, United States
    • ConnectWise PSA (Manage) back-end configuration, API integrations, workflows, and training
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  • Computer Geekery, Llc
    Owner
    Computer Geekery, Llc Apr 2023 - Dec 2023
    Portland, Oregon, United States
    • Managed and delivered various projects such as cloud migrations, virtual infrastructure optimization, and data recovery
  • Interlaced.Io
    Systems Engineer Iii - Lead
    Interlaced.Io Jun 2020 - Apr 2023
    Portland, Oregon, United States
    • Provided technical training for internal IT support & technical sales staff.• Supervised resolution of advanced escalations requiring complex root-cause analysis.• Architected & implemented client solutions using industry standard tools for SSO, SIEM, XDR/EDR & compliance.• Optimized projects to include repeatable process & automation while executing technical delivery.• Advised mergers & acquisitions (M&A) team on technical requirements when consolidating cloud infrastructure.• Engineered, managed & client projects including but not limited to cloud email/document migrations, SSO implementations, CMMC/NIST/SOC/PCI compliance, backup/disaster recovery (BDR) design & management.• Collaborated with the team to enhance the internal/external tool stack & provided updated training to internal staff.• Improved sales/pre-sales engineering processes resulting in optimized quoting & project accuracy.
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  • Pulseone Group
    Regional Manager, Northwest
    Pulseone Group Aug 2019 - May 2020
    Portland, Oregon
    • Mentored junior technical staff while improving understanding of industry best practices.• Improved pre-sales engineering by implementing sustainable solutions customer support & project teams.• Engineered VoIP/UCaaS solution & created/executed technical implementation processes.
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  • Hero Tech, Inc.
    Ceo And Founder
    Hero Tech, Inc. Jan 2011 - Aug 2019
    • Created, executed & optimized internal processes for sales, marketing, finance, & employee management.• Managed and trained executive, technical and sales staff• Established internal company processes & deployed technical tools/infrastructure.
  • Integrated Computer Consultants
    Owner
    Integrated Computer Consultants Jan 2003 - Jan 2011
    • Designed, sold & supported customer infrastructure.• Managed customer relations while creating & executing internal business operations.

Shaun Smallwood Skills

Entrepreneurship Strategic Planning Online Advertising E Commerce Seo Marketing Strategy Marketing Sales Start Ups Web Development Strategic Partnerships Cloud Computing Online Marketing Lead Generation Web Analytics Project Management Solution Selling Sem Web Design Ppc

Frequently Asked Questions about Shaun Smallwood

What company does Shaun Smallwood work for?

Shaun Smallwood works for Nexus Itsm

What is Shaun Smallwood's role at the current company?

Shaun Smallwood's current role is Client-Centric Technology Advisor & Architect | Security-Focused Network & Systems Engineer | Technology-Driven Business Innovation.

What is Shaun Smallwood's email address?

Shaun Smallwood's email address is ss****@****e18.com

What are some of Shaun Smallwood's interests?

Shaun Smallwood has interest in Children, Economic Empowerment, Politics, Environment, Education, Poverty Alleviation, Science And Technology, Health.

What skills is Shaun Smallwood known for?

Shaun Smallwood has skills like Entrepreneurship, Strategic Planning, Online Advertising, E Commerce, Seo, Marketing Strategy, Marketing, Sales, Start Ups, Web Development, Strategic Partnerships, Cloud Computing.

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