Shaun Spratling
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Shaun Spratling Email & Phone Number

Software Developer / Business Systems Analyst at Hope Network
Location: Grand Rapids, Michigan, United States 4 work roles 2 schools
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Current company
Role
Software Developer / Business Systems Analyst
Location
Grand Rapids, Michigan, United States
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Who is Shaun Spratling? Overview

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Shaun Spratling is listed as Software Developer / Business Systems Analyst at Hope Network, a with 1396 employees, based in Grand Rapids, Michigan, United States. AeroLeads shows a matched LinkedIn profile for Shaun Spratling.

Shaun Spratling previously worked as Business Systems Analyst/Developer I at Hope Network and Application Support Analyst/SSRS Report Developer at Hope Network. Shaun Spratling holds A.A.S., Computer Programming from Grand Rapids Community College.

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Email format at Hope Network

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Hope Network

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Profile bio

About Shaun Spratling

I always knew I loved technology, which is why I went to school to study it, and watching the ways technology revolutionizes the entire world on a daily basis only reinforces my passion for it. I love software and the way it constantly evolves to accomplish bigger and better things, so as a developer by nature, I'm always keeping up with and learning new and ever-changing languages (though I do have my favorites...here's looking at you C#, Javascript, and Python).But it isn't all software development either; I love working with data. Whether it's writing an epic-length SQL stored procedure, transforming data from one platform into another, creating SSRS reports, or creating dashboards in Power BI to give colleagues easy visualizations on complex data sets, working with data makes me feel right at home.I have a huge obsession with Conversational AI and Chatbots, especially with the amazing set of tools Microsoft has made available on Azure and in their Bot Framework. Even though AI has a long way to go, chatbot technology is currently capable of saving companies hundreds of thousands, if not millions of dollars a year, and I aim to help them do exactly that.I have an equally huge obsession with cryptocurrency, and more specifically the blockchain technology that makes it possible. I am a huge proponent of decentralization and transparency, and I firmly believe that the blockchain will inevitably revolutionize every industry that jumps in. I am a huge supporter of human rights. I believe strongly in women's rights, LGBT rights, and racial equality, and am actively looking for software projects to advance those causes. Software is used every single day to improve almost every aspect of life, and I believe human rights and equality to be the most noble of causes. I would love to be involved with software projects to promote equality among all people, whether it be commercial or open source, whether it be on a huge team or a couple of small-time programmers working out of a spare bedroom.I love programming, I love data, and I love people, and I love the idea that those three things can build a bridge to bring them together.

Current workplace

Shaun Spratling's current company

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Hope Network
Hope Network
Software Developer / Business Systems Analyst
grand rapids, michigan, united states
Website
Employees
1396
AeroLeads page
4 roles

Shaun Spratling work experience

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Business Systems Analyst/Developer I

Current

Greater Grand Rapids, Michigan Area

-Development, maintenance, and enhancement of new and existing line-of-business desktop and web applications with the .NET stack (C#, ASP.NET, HTML, CSS, Javascript)-Microsoft SQL Server database development and SSIS integration-Power BI dashboard creation-Microsoft SSRS report writing and publishing-Coordinate with users to develop system requirements and strategy for software development/changes.

May 2018 - Present

Application Support Analyst/Ssrs Report Developer

Greater Grand Rapids, Michigan Area

-Performing data analysis and building/maintaining SQL/SSRS reports-Top-level support and administration for all internal and external Hope Network applications (payroll, clinical, HR, and IT), including eCare, Microsoft Dynamics, AccuFlo, Attendance Enterprise, US Telepunch, etc.-Application testing and evaluation for new and existing software-Preparing and maintaining application documentation-Maintaining Active Directory and all application access company-wide

Nov 2016 - May 2018

Technical Support Coordinator

Walker, Mi

-Responsible for the remote support, coordination, and process development of 125 home-based support agents, who provide phone support to retail customers from all over the Midwest.-Ensuring the continuity of an agent base that takes in excess of 3 million support calls and 150,000 emails per year.-Responsible for the technical setup and onboarding of new home based agents.-Administration of agent scheduling and attendance adherence-Administration of Oracle Service Cloud account management, agent email support, and agent knowledge base.-Liaison for the Retail Operations team in IT; work closely with IT System Coordinator to ensure smooth transition of issues between Home Based Agents and IT, and vice versa.

Jan 2015 - Jul 2015

Professional Services

Wyoming, Mi

Implementation, support, and customization of the Attendance Enterprise time and attendance software product and hardware peripherals, including time clocks and access control devices.

Apr 2008 - Aug 2014
Team & coworkers

Colleagues at Hope Network

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2 education records

Shaun Spratling education

A.A.S., Computer Programming

Associate's in Applied Sciences: Computer Information Systems with an emphasis in Programming.

High School Diploma, General Curriculum

Wyoming Park High School
FAQ

Frequently asked questions about Shaun Spratling

Quick answers generated from the profile data available on this page.

What company does Shaun Spratling work for?

Shaun Spratling works for Hope Network.

What is Shaun Spratling's role at Hope Network?

Shaun Spratling is listed as Software Developer / Business Systems Analyst at Hope Network.

Where is Shaun Spratling based?

Shaun Spratling is based in Grand Rapids, Michigan, United States while working with Hope Network.

What companies has Shaun Spratling worked for?

Shaun Spratling has worked for Hope Network, Meijer, and Advanced Time Management, Inc..

Who are Shaun Spratling's colleagues at Hope Network?

Shaun Spratling's colleagues at Hope Network include Caterina Anselmo, Lorraine Dulin, Gregory Carter, Christopher Parrish, and Alessandra Sala-Jasinski.

How can I contact Shaun Spratling?

You can use AeroLeads to view verified contact signals for Shaun Spratling at Hope Network, including work email, phone, and LinkedIn data when available.

What schools did Shaun Spratling attend?

Shaun Spratling holds A.A.S., Computer Programming from Grand Rapids Community College.

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