Shaurya Singhal Email & Phone Number

Mumbai, Maharashtra, India

Noida, Uttar Pradesh, India

Established a team and trained them on how to engage digitally Successfully created new ways, processes and developments to increase licensing and activationMonitored team handling by digitizing reports and databases. Constructed & Implemented whatsapp chatbot to increase agent handling count and improve leader/ agent efficiencyPlayed role in several BRDs in respect to iPartner Pro , iPartner , VYMO & several landing pages

Mumbai, Maharashtra, India

- Integral part of increasing sales by 25% pan india in last 4 months- Established new verticals and managing there entire backend operations- Facilitate field sales activities with almost 1,000 employees Effective implementation of promotional activities- Conducting training of Channel Partners and employees of all new processes- Interacting and assisting new channels / dealers / Distribution for enhancing sales growth, market coverage and promoting brand

Gurgaon, Haryana, India

• Developing Audit reports towards Health Product highlighting deviations and wrong processing as per documents submitted, policy terms and MOU with Hospital• Review of Process, internal control system and MIS Data to identify weaknesses and risks associated• To ensure statutory compliance in respect of notifications & circulars issued by IRDA.

Ghāziābād Area, India

- Started the showroom from ground up- In-Charge of the complete supply chain management and order to cash

Hyderabad, Telangana, India

• Developing presentations for top officials of the Organization• Developing monthly dashboards to highlight organization’s performance• Analysing bleeding hospitals and policies• Calculating network efficiency on policies• Fixing Packages towards potential hospitals.• Doing rate revision for empanelled hospitals when their empanelment period is about to end as they would like to increase their Tariff.• Developed new processes to analyse hospital tariff.• Inculcated Inflation comparison with increase in hospital tariff.

Hyderabad, Telangana, India

• Answering to all customer queries by call or by email. • Single point of contact to customer escalations.• Maintaining a separate tracker for interim reverts and following upon the same so that a complete resolution can be reached as soon as possible and in the timeline requested by us. • Publishing a daily report to monitor productivity and TAT to monitor the performance of the team.

Hyderabad

• Coordinating directly with the hospitals towards all the issues faced by us and them to come to a mutual resolution. • Suggestions for empanelment of new hospitals in our portfolio and de-empanelment of those hospitals that do not follow our terms and conditions. • Locating fraud insurance claims by coordinating with the hospitals.• Starting new processes that ease processes for hospitals, diagnostic centres and most importantly customers.• Taking feedback of all new sectors on a weekly basis and suggesting as to what can be improved upon. • Analysing empanelled hospitals if they are following the PPR that was agreed upon before empanelling. • Identifying loopholes in existing processes and suggest changes to improve the same.

Master Of Business Administration (Mba), Finance, General, 7.94

Bachelor Of Business Administration (Bba), General

Education record