Shaurya Srivastav Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Ka, In

Bangalore Urban, Karnataka, India

Delhi, India

➤ Responsible for leading product development and analytics: ➤ Developed and executed comprehensive product roadmaps collaborating closely with engineering & design to build many of the foundational products such as Simulator, Charts, & Signals ➤ Used insights from data to improve product user experience & optimise user journey leading to an increase in Revenue of 68%➤ Used my knowledge of the field of Options to start new initiatives of Courses, influence promotions, & worked on go to market strategies to contribute to overall growth

Bangalore Urban, Karnataka, India

➤ Owned the logistics and customer ordering journey verticals: ➤Defined and built the customer ordering journey from test discovery, order placement, & post order feedback collaborating closely with designers & engineers ➤ Strategically planned and optimised medics logistic routes to ensure timely pickup of blood samples from customers within a 45 minute timeframe to maximise operational efficiency➤ Leveraged data driven insights to continuously improve processes in diagnostics such as automation of the SRF form for COVID reports

Bangalore

➤ Was directly responsible for revamping the user notification experience on a news aggregation platform from manually chosen notifications to notifications based upon user consumption patterns➤ Increased notification open rates by analyzing mass news consumption patterns, optimizing the proportion of recommended customized content compared to traditional language experts, & running extensive A/B tests

Bengaluru Area, India

➤ Worked in the ride fulfilment team focused on optimising parameters of ride allocation in order to maximise revenue, improve customer & driver experience in a 2 sided marketplace➤ Built a self optimising product - 'Driver Go Home slotting' which would analyse patterns of the 'Go Home' requests of drivers and actual demand to provide smart thresholds of permitted requests. Key results include reduction of driver idle time and improved driver utilization➤ Worked in the customer experience team to analyse customer fallout funnels and suggest improvements to reduce drop offs for the pre-ordering customer journey➤ Worked closely in building the 'Book Any' feature from building backend data pipelines, instrumentation, & measuring impact

Bengaluru, Karnataka, India

➤ Directly responsible for analytics in the domains of Bill payments, Refund experience, Customer Complaints,Auto payment, and NPS to actively provide business insights and recommendations➤ Managed the reporting framework for the product division from generation, automation, andconsumption of reports by business stakeholders

➤ Worked as a vendor for the e-commerce division of Microsoft Corporation providing business intelligence and analytics to its Strategy and Customer Experience Team➤ Worked on projects dealing with customer acquisition, customer demographic profiling, Market basket analysis, site asset optimization, product launch assessment, cross selling, repeat purchase, customer path flow, traffic channels, candy rack analysis, and conversion funnels➤ Worked on customer experience analytics and web analytics tools such as Adobe Omniture SiteCatalyst and Click Tale to generate findings, insights, & recommendations for website merchandising

Bachelor Of Engineering (Beng), Mechanical Engineering

Activities and Societies: Animation Club, PACE(Partners for advancement in collaborative engineering) team Mechanical Engineering

12Th Grade, Science